Ratings based on 11 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
It was my first time visiting Kyoto and I picked this hotel due to its great reviews.
The staff was so kind -always attentive and helpful regarding any needs that I had. I was always greeted the second I entered the lobby as well as around the hotel.
I booked the garden view room -it was amazing. It had a large balcony that opened up into the Japanese garden that the hotel perfected! There was so much space -two bathrooms, a living room, a tatami mat area, and a double bed. I am a clean freak, and I don't think I've seen a cleaner hotel room in my life. They also offered great pajamas.
I utilized the sauna Cypress room -it was essentially your own private spa. Make sure to book their saunas in advance as their reservations do fill up.
Breakfast was included every day. The food was good (they had American options and Japanese options). The restaurant overlooked the Japanese garden. I could sit there forever.
The only downside of the hotel is that it is a bit far from the downtown area. I utilized Uber and there was one night that I couldn't get a car for so long (I tried for hours) that I ended up missing my dinner reservation. There is a train close-by however you do have to trek uphill a bit to and from the train. I was also with my mother who couldn't do hilly walks so the train wasn't an option. The car ride to the downtown area was about 30 minutes with traffic. Sometimes more or less. I still think the hotel was worth it and would stay again despite the location.
by A verified traveler
Posted 9 Apr 2024
We liked the kindness of the staff. They were very eager to help but language difficulty with most of the staff.
It would be helpful that the staff could propose and arrange activities.
The environment was very beautiful and peaceful.
Easy acces to Kyoto by train.
by A verified traveler
Posted 2 Apr 2024
The hotel is in a picturesque area away from the main city surrounded by nature. The room was exquisite, the amenities were wonderful and the staff are so accommodating and pleasant. Probably the best hotel experience we’ve ever had.
Would only recommend more transportation options to get into downtown Kyoto.
by A verified traveler
Posted 31 Jan 2024
The best hotel we have ever stayed in. BEAUTIFUL location surrounded by nature, and the staff was incredible. Very clean, amazing food, and we will absolutely be back on our next visit to Japan!
Comment from Hotel Management
12 Feb 2024 by moksa Rebirth Hotel, Hotel Management
Thank you for your stay.Glad you are satisfied with our hotel.We look forward to having you back.
by A verified traveler
Posted 31 Oct 2023
Very nice hotel, surrounding so tranquil. Staff were nice and helpful. Hotel even better than it looked on website photos
Comment from Hotel Management
1 Nov 2023 by moksa, Hotel Management
Thank you for your stay. The hotel looks like a completely different hotel depending on the season. Please come again in a different season. We are waiting for your next stay with cherry blossoms, fresh greenery, autumn leaves, and snow.
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 24 Apr 2024
お庭が綺麗でとても癒されました。
by A verified traveler
Posted 6 Mar 2024
サービス、料理、最高でした。
部屋が早く準備できたとのことで、1時間早くチェックインできました
by A verified traveler
Posted 28 Nov 2023
全体的には良かったんですが、クサムシが部屋にいてたのが残念＆怖かった。
Comment from Hotel Management
5 Dec 2023 by moksa Rebirth Hotel フロントデスク, Hotel Management
この度はmoksaへご宿泊いただきまして誠にありがとうございました。ご滞在中の感想も頂戴致しましたこと大変嬉しく光栄に存じます。しかしながら、お部屋にてご不便をお掛け致しましたこと心よりお詫び申し上げます。再度教育を徹底し改善へと努めて参ります。またのご滞在をスタッフ一同、心よりお待ち申し上げております。moksa Rebirth Hotel
by A verified traveler
Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by moksa Rebirth Hotel フロントデスク, Hotel Management
この度はmoksaへご宿泊いただきまして誠にありがとうございました。ご滞在中の感想を頂戴致しましたこと大変嬉しく光栄に存じます。より一層ご満足いただけるよう精進してまいりますので、ぜひ今後もご愛顧を賜われますようお願い申し上げます。またのご滞在をスタッフ一同、心よりお待ち申し上げております。moksa Rebirth Hotel
