Ratings based on 352 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Mimaru is an excellent place to stay in Kyoto. It is only three subway stops from Kyoto Stdtion and it is in a very quiet area. It has exceptional amenities and our room was impeccably clean and very comfortable. There is a Family Mart about 30m from the front entrance. Highly recommended.
Comment from Hotel Management
22 Apr 2024 by MIMARU KYOTO SHINMACHI SANJO Front Desk, Hotel Management
Dear Sally,Thank you so much for choosing to stay with MIMARU KYOTO SHINMACHI SANJO and thank you so much for your lovely review.We are so glad that you found our hotel has a great location. And we are so happy to hear that you like the room that we prepared for you. We hope you were able to get plenty of comfortable sleep during your stay!We hope you have had a wonderful time in Kyoto, and we hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo and Kyoto.MIMARU KYOTO SHINMACHI SANJOFront Desk
by A verified traveler from Los Gatos
Posted 15 Apr 2024
Very nice place, friendly staff and great location. The only weird thing is that the windows have the privacy stickers on them, so you cannot see things out and you don't have full natural light going through.
If you care about that you should request a room looking at the front street as those windows are not obscured.
Comment from Hotel Management
19 Apr 2024 by MIMARU Kyoto Shinmachi Sanjo , Hotel Management
Dear Valued Guest, Thank you for leaving us a great review. We are happy to hear that you were satisfied with your friendly staff and the location of our hotel. We are conveniently located in the center of Kyoto, which makes it easy to travel to other places around the area and to visit many nearby shops and restaurants. Regarding the windows in our rooms, due to the contract we have with the neighborhood, it is not possible to offer a room with a view of every room of our hotel. We are sorry for this inconvenience this may had imposed during your stay. We hope to see you again at MIMARU Hotel. Best regards, MIMARU Kyoto Shinmachi Sanjo Front Desk Team
by A verified traveler
Posted 12 Apr 2024
We had a great experience from checkin to check out. Location was fantastic, a short walk to Gion district. The service was great. They even put all of our luggage from Yamato shipping into our room before we checked in. Alice at the front desk was especially helpful. We are now in Osaka at another Mimaru property
Comment from Hotel Management
12 Apr 2024 by Front Desk Team, MIMARU Kyoto Shinmachi Sanjo, Hotel Management
Dear valued guest,Thank you for leaving us such a wonderful review.We are lovely to hear that our location made your trip more accessible and grateful for your warm words about our front desk staffs service and we will make sure to pass your words on to our staff.We hope you made endearing ties and are honored to be a small tie for you.Warm regards
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
12 Apr 2024 by MIMARU Kyoto Shinmachi Sanjo, Hotel Management
Dear valued guest,Thank you for leaving a review for us. We hope we were able to assist you with everything you needed and that you enjoyed your stay with us. We hope you made a lot of beautiful memories with your loved ones. We look forward to your next visit.Best RegardsFront Desk TeamMIMARU Kyoto Shinmachi Sanjo
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
11 Apr 2024 by MIMARU Kyoto Shinmachi Sanjo, Hotel Management
Dear Valued Guest,Thank you very much for your great review!We are happy to hear you were satisfied with your room and had a great stay.We were honored to have served you throughout your stay.We hope to see you again soon at our MIMARU Hotel.Best regards,Front Desk Team
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
10 Apr 2024 by MIMARU Kyoto Shinmachi Sanjo, Hotel Management
Dear valued Guest, Thank you for staying at our hotel and for your review. We hope you have had a wonderful time in Kyoto, and that we will see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo, Osaka, and Kyoto.
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
3 Apr 2024 by MIMARU Kyoto Shinmachi Sanjo, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with us, and taking the time to leave us a review about it.We are glad to hear you enjoyed your time here, and that our hotel and services were up to your expectations.We hope you have made great memories in Kyoto! We are looking forward to meeting you again.Best Regards,Front Desk Team
by A verified traveler
Posted 18 Mar 2024
Very clean, convenient and nice hotel. Laundry in room is a plus. We love staying at Mimaru
Comment from Hotel Management
18 Mar 2024 by MIMARU Kyoto Shinmachi Sanjo Front Desk Team, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at MIMARU Kyoto Shinmachi Sanjo and for taking the time to share your wonderful review with us! We are delighted to learn that you enjoyed your stay with us and found our location to be convenient. We hope that you had a memorable experience in Kyoto and we look forward to welcoming you back in the future!
by A verified traveler from Auburn
Posted 27 Dec 2023
Conveniently located within walking distance to major subway line & bus stops, but nicely tucked in a quiet interior street.
Close to Family Mart convenience store. Many interesting dining places & options in the locality.
Clean, ample spaced, and with a washer-dryer too. Staff are friendly and English proficient (most staff are foreigners too).
The area is pretty safe, as in most of Japan. We did not see any suspicious beings, urban blight, or such. Local area is a nice community, and the houses one passes by are humble, but maintained well. Streets are clean with nary a litter.
Comment from Hotel Management
1 Jan 2024 by MIMARU Kyoto Shinmachi Sanjo Front Desk Team, Hotel Management
Dear Grace,We thank you for your wonderful review!Lovely to hear that our location made your adventures in Kyoto great.Hope you made endearing memories and are honored to be a small part of it.We are waiting for your next arrival!Warm regards.
by A verified traveler
Posted 21 Dec 2023
Comment from Hotel Management
21 Dec 2023 by MIMARU Kyoto Shinmachi Sanjo , Hotel Management
Dear valued guest,Greetings from MIMARU Kyoto Shinmachi Sanjo.Thank you for staying with us and for taking the time to provide your feedback.We are glad to know that you have enjoyed your stay with us.Looking forward to hosting you again.Regards,MIMARU Kyoto Shinmachi Sanjo Front desk team
