Ratings based on 266 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Mar 2024
We booked the Pokémon room. It was a surprise for my 3 kids and they were over the moon. They loved the bunk beds, the Pokémon decor, plushy and dishes. It was a nice reprieve from the tight hotel rooms. We stayed in most evenings because it was so comfortable. The staffs were helpful and nice. There’s a laundry facility and many convenient stores close by. The only negative points for me personally were: lack of a view (windows were frosted) and the ventilation system was poor. Overall, I would still recommend the hotel.
Comment from Hotel Management
25 Mar 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front Desk Team, Hotel Management
Dear Thyda,Thank you for staying with us and taking the time to give us a wonderful review!We are so delighted that your family loved the Pokemon room so much.Also, thank you very much for your valuable feedback.We will keep working hard for more comfortable stays for our all guests.Hope to welcome you all again someday.Best regards,MIMARU KYOTO NISHINOTOIN TAKATSUJIFront Desk Team
by A verified traveler
Posted 15 Mar 2024
Good size room for 4 people.
Comment from Hotel Management
15 Mar 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front Desk Team, Hotel Management
Dear guest,Thank you very much for staying at MIMARU Kyoto Nishinotoin Takatsuji and taking the time out of your busy schedule to share with us your valuable feedback.We are pleased to hear that you liked our room.We will continue to make every effort to improve our services so that more guests will be pleased with our hotel.We hope you had a wonderful time in Kyoto, and we hope to see you again!
by A verified traveler
Posted 18 Jan 2024
Comment from Hotel Management
18 Jan 2024 by MIMARU Kyoto Nishinotoin Takatsuji Front Desk Team, Hotel Management
Thank you so much for staying at our hotel, and for your review. We're happy to hear that our staff could help make your stay a pleasant one. Our front desk staff is always available to help our guests with anything they may need. We hope you had a wonderful time in Kyoto, and we hope to see you again! MIMARU Kyoto Nishinotoin Takatsuji, Front Desk Team
by A verified traveler
Posted 17 Jan 2024
Amazing little hotel. Staff was friendly and extremely helpful.
Comment from Hotel Management
17 Jan 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front Desk Team, Hotel Management
Dear Alicia, Thank you for staying with us and for the wonderful review! We are super happy that you liked the hotel and that you found our suggestions helpful! Hope to see you soon again! MIMARU Kyoto Nishinotoin TakatsujiFront Desk Team
by A verified traveler
Snorlax so snuggly!
Posted 10 Jan 2024 on HotelsAmazing stay! The Pokemon room was incredible and the kids loved snuggling with the giant Snorlax stuffie. Thanks MIMARU!
Comment from Hotel Management
11 Jan 2024 by MIMARU Kyoto Nishinotoin Takatsuji Front Desk Team, Hotel Management
Dear Corie, Thank you for choosing Mimaru Kyoto Nishinotoin Takatsuji as your accommodation during your trip to Kyoto and for your review. We are happy to hear that you enjoyed your stay with us and that your kids loved playing with the Snorlax stuffie. We hope you had an amazing time here in Kyoto creating lovely memories! We are looking forward to seeing you again!
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
14 Jan 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front desk team, Hotel Management
Thank you for staying with us and thank you for your review. We are glad to hear that you had a wonderful time in Kyoto. We are sorry about any inconvenience caused during your stay. We are looking forward to welcoming you back next time.
by A verified traveler
Posted 28 Dec 2023
First time in Japan with my teens and we all loved the hotel and the location. Staff are friendly and went above and beyond to solve problems.
Comment from Hotel Management
29 Dec 2023 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front Desk Team, Hotel Management
Dear Evelyn,Thank you for staying with us and taking the time to give us a nice review!We are so delighted that you were satisfied with our hospitality.We will keep working hard for more comfortable stays for our all guests.Hope to see you all again someday!Best regards,MIMARU KYOTO NISHINOTOIN TAKATSUJIFront Desk Team
by A verified traveler
Posted 27 Dec 2023
The family room was perfect for 6 of us! We loved that it has a kitchen and two toilets :)
Comment from Hotel Management
29 Dec 2023 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front Desk Team, Hotel Management
Dear Ma Cielo,Thank you for staying with us and taking the time to give us a nice review!We are so delighted that you were satisfied with our room, especially the kitchen and double toilets.We will keep working hard for more comfortable stays for our all guests.Hope to see you all again someday!Best regards,MIMARU KYOTO NISHINOTOIN TAKATSUJIFront Desk Team
by A verified traveler
Posted 23 Dec 2023
Comment from Hotel Management
14 Jan 2024 by MIMARU KYOTO NISHINOTOIN TAKATSUJI Front desk team, Hotel Management
Thank you for staying with us and thank you for your review. We are glad to hear that you had a wonderful time in Kyoto. We are sorry about any inconvenience caused during your stay. We are looking forward to welcoming you back next time.
by A verified traveler
Nice place
Posted 16 Dec 2023 on HotelsStaff is friendly and are able to communicate in English quite well.
Comment from Hotel Management
18 Dec 2023 by MIMARU Kyoto Nishinotoin Takatsuji Front Desk Team, Hotel Management
Dear Lim,Thank you for staying with us and taking the time to give us a wonderful review!We are so delighted that you were satisfied with our hospitality.We will keep working hard for more comfortable stays for our all guests.Hope to see you all again in Japan!Best regards,MIMARU KYOTO NISHINOTOIN TAKATSUJIFront Desk Team
