Ratings based on 149 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jul 2020 on Hotels
Comment from Hotel Management
13 Jul 2020 by 京都クリスタルホテル 川本, Hotel Management
この度は京都クリスタルホテルⅠにご宿泊を頂き誠にありがとうございます。
また、お忙しいところクチコミに高評価をいただき大変嬉しく恐縮をしております。
重ねて御礼を申し上げます。
また京都にお越しの際は、当ホテルをご利用いただけますと幸いに存じます。
またお会い出来ます事スタッフ一同心よりお待ちしております。
by A verified traveler
7min walk fr station but not bang for the buck
Posted 26 Nov 2019 on HotelsWay too expensive for what you get. The rooms are much smaller than how they look in the photos. No windows or views so the room gets stuffy. Good for a one person short stay. Toilet is loud. Can hear cleaners in neighbouring rooms. Hallway had sensor lights only and cannot be switched off so it was too bright at night when someone had to go to the bathroom. No bathrobes but all other amenities given. Shampoo, conditioner and body wash were great quality. No laundry services in hotel.
Comment from Hotel Management
1 Dec 2019 by Kyoto Crystal Hotel Kawamoto, Hotel Management
Thank you for staying at Kyoto Crystal Hotel.
We would like to thank you for your continued review.
We would appreciate it if you could use this hotel when visiting Kyoto.
by A verified traveler
Posted 9 Nov 2019 on Hotels
Comment from Hotel Management
1 Dec 2019 by Kyoto Crystal Hotel Kawamoto, Hotel Management
Thank you for staying at Kyoto Crystal Hotel.
We would like to thank you for your continued review.
We would appreciate it if you could use this hotel when visiting Kyoto.
by A verified traveler
Posted 29 Sep 2019
Unused towels didn’t smell fresh and there wasn’t enough towel bars.
by A verified traveler from Australia
Posted 19 Sep 2019
This is a great place at a great price. The room was so clean and spacious and literally had everything you need. The location was so good. It's just walking distance to the Kyoto station, Avanti shopping center, Kyoto tower and 7-11. I will recommend this to anyone looking for a good place at a reasonable price.
by A verified traveler
Posted 29 Aug 2019 on Hotels
It was clean and compy. Close to the Kyoto Station and value for money.
by A verified traveler
Posted 17 Aug 2019
The staff is a bit rude and non co operative
Comment from Hotel Management
17 Aug 2019 by Kyoto Crystal Hotel Ⅰ, Hotel Management
Thank you for staying this time.
Sorry for the inconvenience.
by A verified traveler
Posted 10 Aug 2019 on CheapTickets
the hotel is new, clean and close to jr kyoto station
Comment from Hotel Management
15 Aug 2019 by Kyoto Crystal Hotel Ⅰ, Hotel Management
Thank you for staying this time.
We would appreciate if you could use this hotel when you come to Kyoto.
by A verified traveler
Posted 10 Jun 2019
The hotel is very near transportation. Staff are very kind and polite. Room is clean.
Comment from Hotel Management
7 Jul 2019 by Kyoto Crystal Hotel Ⅰ, Hotel Management
Thank you for staying here.
Thank you for your compliment.
Also, if you come to Kyoto, we hope that you can use our hotel again.
by A verified traveler
Posted 3 Jun 2019
Comment from Hotel Management
9 Jul 2019 by 京都クリスタルホテルⅠ, Hotel Management
この度はご宿泊いただき有難うございます。
また京都にお越しの際は当ホテルをまたご利用頂けると幸いです。
