Ratings based on 935 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Great location and easily walkable to train station (many dining options there also. 7 Eleven is also just right around the corner.
Comment from Hotel Management
2 May 2024 by HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Hotel Management
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.Have you had any chances to try some Japanese dish?Not only world-known sushi, but we have tons of various kinds in Japanese cuisine like ramen or tonkatsu. We hope you enjoyed staing in Kyoto, Japan to your fullest.Best regards,
by A verified traveler
Posted 1 May 2024
One of the best hotels we stayed in Japan. It was further from all the places we want to explore in Kyoto but it was conveniently located next to Kyoto station so it was still a great location to be able to catch a train around the city to explore. Would definitely recommend and stay here again the next time we are in Kyoto.
Comment from Hotel Management
1 May 2024 by ヴィアインプライム京都駅八条口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER
by A verified traveler
Posted 27 Apr 2024
Great location
Comment from Hotel Management
27 Apr 2024 by VIAINN PRIME KYOTOEKI HACHIJOGUCHI, Hotel Management
This time, thank you for staying at VIAINN PRIME KYOTOEKI HACHIJOGUCHI from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler
Posted 26 Apr 2024
Best stay during our trip in Japan! Best part was how it was near Kyoto Station making our walk to/from the hotel short, which was the best after a long day of walking! Another plus was the 7-Eleven in the hotel!
Comment from Hotel Management
27 Apr 2024 by ヴィアインプライム京都駅八条口 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
by A verified traveler from Pflugerville
Posted 24 Apr 2024
Excellent location, beautiful surroundings, atmosphere and great staff. The receptionist and staff were friendly and helpful. Lovely and great first impression of hotel. The room was spacious, clean, and comfortable. The price value was great. Just a few steps from the train station. I will definitely be back next year.
Excelente ubicación, hermosos alrededores, ambiente y excelente personal. La recepcionista y el personal fueron amables y serviciales. Encantadora y excelente primera impresión del hotel. La habitación era espaciosa, limpia y cómoda. El valor del precio era excelente. A pocos pasos de la estación de tren. Definitivamente volveré el año que viene.
Comment from Hotel Management
25 Apr 2024 by ヴィアインプライム京都駅八条口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
25 Apr 2024 by HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager, Hotel Management
Thank you for staying HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.We would like to appreciate you rating our hotel so high.Hope you come back and stay with us again in fall for the beautiful red maple leaves. We recommend you to see a gorgeous view with our ancient shrines and temples.Warm regards,
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
25 Apr 2024 by HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager, Hotel Management
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.We hope you enjoyed the city of Kyoto to your fullest.Warm regards,
by A verified traveler
Posted 22 Apr 2024
It is at the heart of kyoto station so it was perfect to stay before departure. It is not walking distance to the major attractions though. But around Kyoto station, there are so much shopping to do let alone many restaurants/foodcourts.
Comment from Hotel Management
23 Apr 2024 by ヴィアインプライム京都駅八条口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER
by A verified traveler from Fresno
Posted 22 Apr 2024
Good location next to Kyoto station and had 7 eleven downstairs which made late night munchies super easy.
Overall great hotel. Wish the washer/dryer were better. Could not get my cloths to dry.
Comment from Hotel Management
22 Apr 2024 by HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager, Hotel Management
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.Quick tips for our laundry machines; please put half to 2/3 of the machine window. It will help the clothes get dried faster.Best regards,
by A verified traveler from Oshawa
Posted 22 Apr 2024
Great place close to station
Comment from Hotel Management
22 Apr 2024 by HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager, Hotel Management
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.We also would like to appreciate you rate our hotel so high.We hope you enjoyed the city of Kyoto to your fullest.Best regards,
