Ratings based on 9 Verified Reviews
4.7 Room cleanliness
5.0 Service & staff
3.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2023
Not really liking this hotel which isn't a proper hotel.
We couldn't leave our bags with the property for coming before the 4pm check-in time. Had to pay ¥500 per hour penalty for coming early. Only after paying (by scanning a barcode on the window) we got another instruction to open a tiny safe to get our key.
No concierge when we arrived at just after 1pm. We had to talk via an iPad.
The property had a musty mouldy smell probably because it's old.
by A verified traveler
Posted 7 Mar 2023
It was so clean. Washer and dryer was such a bonus.
Comment from Hotel Management
8 Mar 2023 by Hotel Sou Kyoto Gion, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 27 Dec 2019
It's clean, people are friendly and helpful.
We were glad to be staying here. Thanks
by A verified traveler
Una decepción
Posted 12 Jul 2023 on HotelsUna decepción. Habitación muy pequeña para 3 camas. Había 1 ventana en la habitación, con un cristal translúcido, que no se podía abrir. Mucho ruido de la calle Bien comunixado pero fea la calle donde está..
by A verified traveler
Posted 10 Dec 2020
by A verified traveler
Posted 5 Jun 2020 on Hotels
Comment from Hotel Management
9 Jun 2020 by Hotel SOU Staff, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 3 Jun 2020 on Hotels
Comment from Hotel Management
3 Jun 2020 by Hotel SOU Staff, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 8 Apr 2020
Comment from Hotel Management
15 Apr 2020 by Flora, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 6 Feb 2020 on Hotels
