Ratings based on 848 Verified Reviews

4.5 out of 5
81% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 18 Apr 2024
We stayed in different hotels of Nikko through out Japan, thus so far this was the oldest/dated facility we came across. We had 2 rooms for 2 nights. Beds were super uncomfortable and it was a pain to spend 2 nights at this hotel. We wanted to cancel our last night of stay, but hotel would not accept it. Walking to busy area was easy. More on the quiet area of town but nearby the shopping district. Many newly built hotels in Kyoto, we would definitely pick another hotel when we revisit and not be coming back to this hotel.
5 out of 5
by A verified traveler from Mumbai

This traveler left a rating score only Posted 15 Apr 2024
5 out of 5
by A verified traveler from Bothell

Posted 3 Apr 2024
The Nikko Princess Hotel was an excellent stay for us. Its location met our agenda very nicely. Kyoto is a city that is best appreciated by walking or public transit, and the hotel is located in walking distance of central Kyoto. There are many places to eat and shop nearby as well as access to tourist spots. Our only complaint is that Expedia mess up our reservation so that we ended up in a Smoking Room, not the Non-Smoking we had requested. However, the Princess Hotel did everything they could to make surewe were comfortable.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
It is a nice hotel and not in a busy area, so it's quiet for a bigger hotel, but odd it is in a rather quaint neighborhood. Easily walkable to a subway station and to the main shopping boulevard. Many small streets with shops and restaurants nearby and worth exploring. Convenience store and post office a short walk away.
5 out of 5
by A verified traveler

Posted 13 Mar 2024
Overall, a good four-star hotel
5 out of 5
by A verified traveler

Posted 10 Feb 2024
Easy access to subway station. Staff really helpful in getting our luggage arranged for transfer to next hotel. Room really spacious but little old. I would definitely stay @ this property again.
5 out of 5
by A verified traveler

Posted 5 Feb 2024
Warm and sincere hospitality especially from Concierge team Concierge Chef and Irene. I stayed at Prince Hotel in Shinagawa years ago, it was beautiful during the Cherry Blossom season, the service standard at Nikko Princess is excellent. It’s within walking distance to numerous places. If you are a first timer, it’s ok to visit Nishiki Market just once. Check in advance for key festivals during your visit, to optimise your experience in Kyoto. Pace is leisurely here.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024 on Hotels
5 out of 5
by A verified traveler from Cary

Posted 30 Dec 2023
Excellent facility. Totally worth it. Conforms to worldclass standards of hospitality.
4 out of 5
by A verified traveler

Posted 27 Dec 2023
Stayed 4 nights, quiet location, walkable to subway. Excellent front entrance, service and lifts. Room was comfortable and had everything we needed. Would stay again.