Ratings based on 952 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Hospitality and proximity to the train station
by A verified traveler
Posted 11 Jun 2024
Affordable
by A verified traveler
Posted 7 Jun 2024
Convenient location. Just look for central exit from JR station and u can see the Osaka tower. Hotel is just few blocks next to Osaka tower. Opposite the hotel is the bus station and we take bus 206 to Gion and few places of interest. More convenient than taking trains.
Comment from Hotel Management
10 Jun 2024 by Hotel New Hankyu Kyoto, Hotel Management
"Thank you for choosing to stay at Kyoto New Hankyu Hotel. We also greatly appreciate your feedback on your stay. We are glad you enjoyed your stay.We look forward to having you stay with us again. Kyoto New Hankyu Hotel Reception"
by A verified traveler
Posted 3 Jun 2024
Great hotel situated opposite the main Kyoto Station which is a few minutes walk.
Comment from Hotel Management
10 Jun 2024 by Hotel New Hankyu Kyoto, Hotel Management
"Thank you for choosing to stay at Kyoto New Hankyu Hotel. We also greatly appreciate your feedback on your stay. We are glad you enjoyed your stay. We look forward to having you stay with us again. Kyoto New Hankyu Hotel Reception"
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
10 Jun 2024 by Hotel New Hankyu Kyoto, Hotel Management
"Thank you for choosing to stay at Kyoto New Hankyu Hotel. We also greatly appreciate your feedback on your stay. We are glad you enjoyed your stay.We look forward to having you stay with us again. Kyoto New Hankyu Hotel Reception"
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 19 May 2024
Convenient location for travellers
Comment from Hotel Management
10 Jun 2024 by Hotel New Hankyu Kyoto, Hotel Management
"Thank you for choosing to stay at Kyoto New Hankyu Hotel. We also greatly appreciate your feedback on your stay. We are glad you enjoyed your stay.We look forward to having you stay with us again. Kyoto New Hankyu Hotel Reception"
by A verified traveler
Posted 19 May 2024
Great stay. Close to shops and right in front of the station for easy transportation. Very comfy.
Comment from Hotel Management
10 Jun 2024 by Hotel New Hankyu Kyoto, Hotel Management
"Thank you for choosing to stay at Kyoto New Hankyu Hotel. We also greatly appreciate your feedback on your stay. We are glad you enjoyed your stay.We look forward to having you stay with us again. Kyoto New Hankyu Hotel Reception"
by A verified traveler
Posted 16 May 2024
Great option for ease of transport and food options. Aircon is a issue. Not working well with small vent. Luckily spring is quite chilly despite that at night feels hot and stuffy. Pillow is lumpy and poor quality.
Comment from Hotel Management
10 Jun 2024 by Hotel New Hankyu Kyoto, Hotel Management
"Thank you for choosing to stay at Kyoto New Hankyu Hotel. We also greatly appreciate your feedback on your stay. We deeply apologize for the inconvenience you experienced during your stay.We will take your comments seriously and use them to improve our service.We sincerely hope this does not discourage you from staying with us in future. Kyoto New Hankyu Hotel Reception"