Ratings based on 19 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Very good
by A verified traveler
Posted 5 Jul 2023
Traveled around the world stayed in many top rated hotels and this is one of the best experience. Clean, tech savvy, good english, proximity to good food, quiet, and extremely nice staff - took me and showed me how to make wish in Shrine; help booked restaurant and help make carter request in Japanese. Very moved and hope this place prosper and maintain the quality.
by A verified traveler
Posted 12 Jun 2023
Everything about this hotel is exceptional - design, room, location, staff, breakfast. On checkin, our bags were carried to the room and staff took time to explain room logistics such as lights, temperature controls, coffee maker, etc. The deluxe room is very large with kitchen and sitting area and its obvious how much thoughtful care was taken in its design for guests. Most comfortable bed Ive ever had in Japan which is notorious for super hard mattresses. A simple and delicious breakfast is included and is delivered to your room starting at 9am. We received excellent recommendations for nearby restaurants - places that are known by the locals. A 7-11 is next door and a laundromat nearby. Highly recommend this hotel!
by A verified traveler
Posted 5 Jun 2023
My husband and I travel a lot and this was by far the BEST hotel experience we have ever had!! The manager, Ryo, was so incredibly helpful and kind!! When we arrived, our bags were brought to our room and then Ryo accompanied us to our room (king suite) where he explained everything about the room and the surrounding area. He gave us printed descriptions of area restaurants and even made reservations for us (which was appreciated since we speak NO Japanese!)
Any time we needed anything, he was more than happy to accommodate us. When my husband mentioned that he appreciated the whisky in the refrigerator (Maker's Mark I believe), the next day there were SIX little bottles (shot size) instead of the customary two. We also loved that there was complimentary soda, beer and water provided and restocked every day.
As for the room itself, it was WONDERFUL! We had a kitchen, living room area, king bed and a HUGE bathroom with a sunken tub. There was also a separate room for our son where they prepared a futon for him. The floor was covered in tatami mats and it was separated from the main room with shoji screens. Our son absolutely LOVED it!!
If our journeys ever take us back to Kyoto, the ONLY hotel I would consider is Hotel Muso!
by A verified traveler
Posted 7 May 2023 on Hotels
by A verified traveler
Posted 19 Mar 2023 on Hotels
by A verified traveler
Posted 16 Mar 2023 on Hotels
by A verified traveler
Posted 26 Jan 2023 on Hotels
by A verified traveler
Posted 25 Jan 2023 on Hotels
by A verified traveler
Posted 9 Nov 2022
Hotel Muso is an exceptional hotel. We were travelling with our two adult children and were in the Premium King room on the top floor. There was plenty of room for all of us and it was very convenient that the toilet room is separate from the shower/bath room. The room is decorated with very nice furniture and finishes. It feels like a 5 star resort. The manager and staff really made us feel special and made sure our stay was perfect. They even stock the refrigerator every day with complimentary beverages. The breakfast and coffee on the rooftop deck was wonderful. This is our favorite hotel in Japan and will be where we stay anytime we are in Kyoto.
