Ratings based on 20 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 2 Apr 2024
Large modern rooms, comfortable beds, excellent customer service and conveniently located. Loved the scent that was used throughout hotel as well!
by A verified traveler
Posted 29 Mar 2024
probably the nicest hotel I stayed at in japan. The owner is there to check you in and he was so very helpful the entire trip. He spoke perfectly fluent English and was willing to help with any thing that you need. 10/10 for him alone. They also have a ramen shop at first floor which was honestly one of the best we had in japan.
by A verified traveler
Posted 12 Mar 2024
We loved this property. It was a great blend of Japanese classic styling with modern touches. And it was in a nice quiet suburb. Absolutely recommend this place!
by A verified traveler
Posted 1 Jan 2024
Hotel Material was the perfect location to access all our Kyoto sightseeing. Many things on our must see list were in walking distance and transit (bus, rail, subway) were all a convenient walk away. The Hotel itself was adorable and staff friendly and helpful. A special thanks to Jeronimo who was the perfect host! I wish I could rate more than 5 stars!
by A verified traveler
Posted 4 Nov 2023
Loved our stay at Hotel Material!
We booked the Mini Room/ Double Room, which was a tad tight for my husband and I, but still plenty comfortable! (We only had carry on’s and backpacks, otherwise it would have been more difficult.)
Room: 5/5. Loved the balcony. Street noise can be heard, but it’s not terrible. Super clean. Great amenities. Super comfortable bed! Slept great!!
Bathroom: 5/5. Lovely toilet & toilet room. Great shower & shower room. Nice towels & amenities.
Staff: 5/5. Great communication prior to checking in, and after checking out. The gentleman (Jeronimo) was super helpful and personable! Such a great guy. The other two individuals I encountered were also nice, but not as great of English (no big deal since I know I’m a foreigner in their country.)
The location was great, but expect to walk a lot to get to the prime locations! They let us leave our luggage on our check-out day (check-out is at 10 am) to allow us to explore Kyoto more. So nice! (Also there is no breakfast or cafe in the building anymore, as a FYI.)
Thank you again so much for a great stay!! Absolutely recommend to everyone for their Kyoto travels! Great value!
Comment from Hotel Management
16 Nov 2023 by Jeronimo - Hotel MATERIAL, Hotel Management
Thank you for choosing Hotel Material and sharing your experience with us! We're happy to hear that you enjoyed your stay and found our Double Room comfortable.Your detailed feedback about the room, bathroom, and amenities is greatly appreciated. It's thrilled to know that our team could make your experience memorable with their assistance and warmth.We always try to accommodate our guest’s needs regarding their luggage, because we know that every minute is precious during a trip, especially a trip to Kyoto.Regarding the breakfast, it’s been a couple a years since our café was turned into a ramen restaurant, so we don’t serve breakfast anymore. We apologize for any confusion, because there are still pictures of the café when you search on the internet. Anyway, thank you again for your recommendation and kind words. We'd be honored to welcome you back on your next visit to Kyoto!
by A verified traveler
Posted 29 Oct 2023
Small and perfect for us, a little boutique hotel. The manager is what makes this hotel so wonderful, following his direction we had wonderful meals and drinks. The only knock is it smelt a bit milduey and it's a bit out of the way, but for us it was the perfect location
Comment from Hotel Management
16 Nov 2023 by Jeronimo - Hotel MATERIAL, Hotel Management
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay at our hotel. I am very happy that my recommendations helped you enjoy your time in Kyoto.Your feedback regarding the smell is truly valuable to us, and please accept our apologies for any inconvenience caused. We're actively addressing the concerns you've raised to ensure a more pleasant experience for our future guests.We're thrilled that despite these minor hiccups, our hotel proved to be the perfect fit for your needs. We hope to welcome you back soon and provide an even more enjoyable stay.
by A verified traveler
Stay here. You will be so pleased.
Posted 12 Jun 2023 on HotelsBest hotel ever, and we travel all the time. Jeronimo was so amazing. He offered advice and help for absolutely everything we ever asked about.
His service was outstanding.
Comment from Hotel Management
20 Jun 2023 by Jeronimo - Hotel MATERIAL, Hotel Management
Thank you so much for your amazing review! We're thrilled to hear that you consider us the best hotel ever, especially coming from frequent travelers like yourselves. It's wonderful to know that I was able to help you enjoy your trip even more. I’m glad it contributed to making your stay memorable.We truly appreciate your kind words and the time you took to share your experience. It was my pleasure to have you as our guest, and I hope to welcome you back in the future for another exceptional stay.
by A verified traveler
Amazing.
Posted 2 Jun 2023 on HotelsJeronimo went above and beyond to make my stay the best it could be. Whether it be through recommendations of where to go or how to get around or just well-being issues, he was there every step of the way.
I would recommend this hotel as one of the best I’ve ever been to.
I hope to be back.
Comment from Hotel Management
12 Jun 2023 by Jeronimo - Hotel MATERIAL, Hotel Management
Thank you so much for taking the time to share your feedback about your stay with us. You’re too kind! I’m very happy to hear that our hotel exceeded your expectations and contributed to making your trip to Kyoto even more special. It was my pleasure to assist you throughout your stay. Ensuring that our guests have positive and memorable experiences here in Kyoto is always on top of my list of priorities.Thank you once again for choosing to stay with us and for your kind words. We truly appreciate your feedback and look forward to providing you with another wonderful experience during your next visit.
by A verified traveler
Posted 29 May 2023
Wonderful place to stay in a quiet area. Friendly and helpful staff. Large spacious rooms with comfortable beds. A short walk from the nearest train station.
Comment from Hotel Management
31 May 2023 by Jeronimo, Hotel Management
Thank you for your positive feedback.We're delighted to hear that you a wonderful stay with your family. We enjoy talking to our guests and love listening to their experiences in Japan. We hope to see you in the future once again!
