Ratings based on 5 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 4 Jan 2019
I like having bicycles and many dishes, cooking utensils, big fridge, many rooms. However the bath towels are cheap and so thin, no replenishment for kitchen towels and tissue papers and there was only one small mirror The check in time and out that we told were different than the original booking times which made us confused. This must be improved as it affects scheduling. The staff at the checked in reception was not helpful. It would be nice to have cleaning supplies so that we could clean up during the stays as we stayed more than three days.
4 out of 5
by A verified traveler

Posted 30 Nov 2018 on Hotels
It's a nice and clean house in the outskirts of the city. It was comfortable with 3 bedrooms (one of which is Japanese style), a nice laundry area and kitchenette. The only negative experience was the unclear instructions for collection of keys which was at an office in town. A mapcode and phone number were given but there was no details of unit number or company name. We had some difficulties finding the office even with a helpful local lady who helped us call them to ask. It would have been a much better experience with clearer instructions to find the office to collect the keys. But overall it was a nice stay.
4 out of 5
by A verified traveler

Posted 29 Nov 2018 on Hotels
It's a nice and comfortable house in the outskirts. Quiet environment. Great to experience residential neighbourhood in kyoto. The information on keys collection could be better. A mapcode and telephone number were provided but there is no information on company name or unit number. Even when we got a helpful Japanese local to call on our behalf, they didn't inform of the exact location with unit number. We spent some time trying to locate the office. That was the only negative experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2018
4 out of 5
by A verified traveler

喜歡

Posted 24 Sep 2018 on Hotels
舒適安全~交通尚屬便利