Ratings based on 81 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
13 Apr 2024 by GOZAN HOTEL & SERVICED APARTMENT Higashiyama Sanjo, Hotel Management
Thank you very much for staying with us.We are deeply grateful for your kind review!Your evaluation will be shared among our staff.We eagerly await your next visit!
by A verified traveler
Posted 7 Apr 2024
Beautiful apartment with onsen on the terrace kitchenette fridge my family loved this stay the most out of all of our stays in Japan. Very spacious for families
Comment from Hotel Management
9 Apr 2024 by GOZAN HOTEL & SERVICED APARTMENT Front: Axe, Hotel Management
Dear Beloved Guest,Thank you for choosing Gozan Hotel as your accommodation.We are all glad to know that your family enjoyed their stay at our hotel!We are happy for your wonderful comments and ratings and we hope to see you again and see Japan in a whole new season!We wish you happy memories so please enjoy your trip!We look forward to seeing you again someday.Sincerely,
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
27 Apr 2024 by GOZAN HOTEL & SERVICED APARTMENT Higashiyama Sanjo, Hotel Management
Dear Beloved Guest,Thank you for your wonderful rating of our hotel.We hope you enjoyed your stay and that you had a fun time visiting Kyoto!We hope to see you again someday and we wish you the best.Sincerely,
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
27 Mar 2024 by GOZAN HOTEL & SERVICED APARTMENT Higashiyama Sanjo, Hotel Management
Dear Guest, Thank you for staying at Gozan Hotel as your accommodation. Thank you for the wonderful rating and we will try to improve more as we go to promise you a more relaxing stay for the next time. We hope to see you again someday and we wish you a safe trip! Best, GOZAN HOTEL & SERVICED APARTMENT Front
by A verified traveler
Posted 4 Feb 2024
Feels like local resident, comfortable and safe. I could imagine a long stay here. Thank you for taking good care of us.
Comment from Hotel Management
6 Feb 2024 by GOZAN HOTEL & SERVICED APARTMENT Front, Hotel Management
Thank you for staying with us.We are so glad to hear you were comfortable your stay.We will continue our effort to provide the best service for our guests.We look forward to seeing you again!
by A verified traveler
Posted 19 Jan 2024
Comment from Hotel Management
19 Feb 2024 by GOZAN HOTEL & SERVICED APARTMENT Front Axe, Hotel Management
Dear Beloved Guest,Thank you for choosing Gozan Hotel as your accommodation.Thank you for the wonderful rating of our hotel!We hope to see you again someday!Best,
by A verified traveler
Posted 17 Jan 2024 on Hotels
Great location and friendly staff
Comment from Hotel Management
19 Jan 2024 by Gozan Reception , Hotel Management
Dear Beloved Guest, Thank you for leaving a review from your stay with us! We are glad to know that you found our staff helpful and location very convenient! We always try our best to be helpful to all guests and are glad that we were able to help you have a wonderful stay! Please come again as you will always be welcome! We hope to see you again soon. Best,
by A verified traveler
Great location and beautiful room
Posted 7 Jan 2024 on HotelsGreat location, so convinent to go to Osaka and Gion / Kyoto attractions. The room has great features (I.e. Kitchen, couch, outdoor area)
Comment from Hotel Management
19 Jan 2024 by Gozan Reception , Hotel Management
Dear Beloved Guest, Thank you for choosing Gozan Hotel as your accommodation. We are glad to know that you found our hotel wonderful for your stay And that our staff was of help to your experience here in Japan! We hope to see you again soon and wish you the best.
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
26 Jan 2024 by GOZAN HOTEL & SERVICED APARTMENT Front, Hotel Management
Thank you very much for staying with us.We are deeply grateful for your kind review!Your evaluation will be shared among our staff.We eagerly await your next visit!
by A verified traveler
Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
26 Jan 2024 by GOZAN HOTEL & SERVICED APARTMENT Front, Hotel Management
Thank you very much for staying with us.We are deeply grateful for your kind review!Your evaluation will be shared among our staff.We eagerly await your next visit!
