Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Avoid! Even for a smoker, this is your worst nightmare.
As soon as you walk in you are greeted by the stench of cigarette smoke, one you will become familiar with if you don’t immediately exit the hotel.
The staff here are friendly and welcoming, and we checked in with them and headed to our room very quickly. We opened the door to our room, and the ever familiar smell of cigarette fumes had engulfed the room. We headed straight back downstairs to change rooms, we had inadvertently booked a smoking room so we upgraded to a non smoking room.
The non smoking room was old, dirty and still had cigarette ingrained into the fabric of the building. The throw had stains, the wallpaper was peeling off and the lighting was horrific.
We left and booked another hotel - there are plenty of hotels a similar price to this one which offer a much better service.
by A verified traveler
Posted 3 Apr 2024
Condition of room is poor. Walls are marked and in poor condition. Slight smell in bathroom. Rooms are small even on Japan standard. Cost is high given quality of hotel. No safe which is common in most hotels. Service is okay but not great.
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 26 Jan 2024
Good property in a nice location. Beds and pillows too hard to get a good rest.
by A verified traveler
Posted 19 Jan 2024
All good
by A verified traveler
Posted 17 Jan 2024
I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything.
Nice and clean accomodations.
by A verified traveler
Posted 14 Jan 2024
Beds are a little hard, but great location and staff
by A verified traveler
Posted 9 Jan 2024
We have stayed here 5 nights. It's a great place to stay and we will go back again.
by A verified traveler
Posted 18 Nov 2023
良い時間を過ごせました!
ありがとうございます、また来ます!
by A verified traveler
Posted 20 Oct 2023 on Hotels