Ratings based on 996 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 23 Apr 2024
Hotel is in dire need of renovations and deep cleaning. There was mold in all of the nooks and crannies and the rooms were frozen in time from 1982. They had carpet in the bathroom.
by A verified traveler
Posted 16 Apr 2024
by A verified traveler from SANTO DOMINGO
Posted 8 Apr 2024
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by A verified traveler
Posted 6 Apr 2024
This hotel is in sever need of renovation. The carpets are disgustingly dirty. You can see that the hall ways have not been even vacuumed in decades. The rooms and bathrooms show their age. If this hotel was in the US it would be a motel. They have shut down their bar and the whole ambiance is depressing.
by A verified traveler
Posted 30 Dec 2023
by A verified traveler
Posted 7 Dec 2023
Easy access to metro
by A verified traveler
Posted 4 Dec 2023
Urgently requie update to the property. Facilities and deco are not up to modern day standard and needs. Smelly bathroom. Requested taxi for my departure. Was told that I could book with taxi app. Never had this response ever Insisted on hotel handling my request. The young man clearly annoyed and said he can't guarantee taxi will arrive on time.
by A verified traveler
Posted 26 Nov 2023
Great location, but out dated. Some rooms are not renovated and have a poor odor.
by A verified traveler
Posted 26 Nov 2023 on Orbitz
A lovely place for tourists visiting Kyoto. We enjoy the hotel’s service!
