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"Staff were friendly and helpful. Loved the rooftop bar. "

"Very impersonal Breakfast was not included so we didn’t have there Restaurant could have been a little more affordable "

"Couldn’t have asked for a better place to stay in kyoto. Quiet, fresh and clean, very comfortable, super convenient (across from bus and train station) and lovely surroundings (didn’t feel like a concrete jungle). Starbucks and convenience store right beside us. Of all the places we visited in Kyoto during our tours we continually agreed that this hotel made for the best home base. Breakfast buffet was wonderful! "

"The hotel was a beautiful space and we were well looked after. They had a nice selection of toiletries in the lobby"

"Good area close to the subway temples quite area good place to rest up."

"The room was clean and comfortable. One thing I found a bit unusual was that there was no hand soap in the toilet area near the small basin. I noticed the same in another hotel, so I’m not sure if this is common in Japan or specific to this hotel. The breakfast area was spacious with plenty of seating. I arrived around 9:00–9:15 am and didn’t have to wait to be seated, which was great. There was a good selection of both Western and Japanese breakfast options. However, as some other guests have mentioned, certain hot items such as steak and vegetables were not very warm. The display showed 50°C, but the food itself felt cooler than expected. I’m not sure if this is a hotel policy or something that was overlooked. The staff were friendly and very helpful. They even arranged to ship my luggage to my next hotel in Tokyo, which made my trip much easier. The location of the hotel is also excellent."

"A very good hotel, ideally located in central Kyoto, just steps from the river, Nishiki Market, and a covered shopping street. The staff were pleasant and helpful, and the room was clean, quiet, and comfortable. The bed and pillows are firm, but I personally slept very well. My only critic is the laundry room, which is much too small for the size of the hotel. I had difficulty accessing a dryer before hours and had to hang my clothes in the room without having access to a drying racks."

"Staff are helpful. Excellent service from housekeeping. Luggage delivery is very convenient. the concierge has an alternate to the luggage they advertise which delivers late. the alternate was faster; Nice hotel"

"Good!"