Ratings based on 497 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 21 Apr 2024
Recommend
by A verified traveler
Posted 21 Feb 2024
No complaints! The property was practically perfect in every way! It's within walking distance of anything you could want to experience in Kyiv, with plenty of dinning options in all directions. The pool was fabulous and the sap even better. I'm looking forward to my next stay there!!
Comment from Hotel Management
3 Apr 2024 by Julia Murasta, Reservation manager, Hotel Management
Dear Richard, we sincerely appreciate for your valuable feedback about your stay at the Premier Palace Hotel Kyiv. We hope you will have the opportunity to come back and enjoy your stay at the Premier Palace Hotel Kyiv in future!
by A verified traveler
Posted 6 Apr 2022
A really nice high end hotel. That even in the midst of a war does all it can to bring you a full experience of class and comfort.
Comment from Hotel Management
6 Apr 2022 by Alexey Metelskiy, Hotel Management
Dear Joshua,
We appreciate your fantastic feedback about being our guest. This is even more valued because of the extremely difficult situation every team member is working on now.
We do our best to bring the best customer experience and are happy you enjoyed it!
We are looking forward to welcoming you next time as well!
Slava Ukraiyni!
by A verified traveler
Loved the stay
Posted 6 Feb 2022 on HotelsGreat hotel, wonderful staff
Comment from Hotel Management
6 Feb 2022 by Alexey Metelskiy, Hotel Management
Dear Robert,
We appreciate your fantastic feedback and look forward to welcoming you back soon.
by A verified traveler
New Year’s Eve.
Posted 7 Jan 2022 on HotelsStayed 6 days during the new year. The staff were very helpful and accommodating. The facilities were fantastic.
Comment from Hotel Management
12 Jan 2022 by Alexey Metelskiy, Hotel Management
Dear Wayne,
That's great you've had wonderful Kyiv holidays with us!
We are happy to know you've enjoyed every minute and looking forward to welcoming you next time!
by A verified traveler
Posted 1 Jan 2022 on Hotels
Comment from Hotel Management
5 Jan 2022 by Alexey Metelskiy, Hotel Management
Dear David,
We appreciate your nice feedback and looking forward to welcoming you back soon.
by A verified traveler
Posted 23 Dec 2021
Always good
Comment from Hotel Management
27 Dec 2021 by Alexey Metelskiy, Hotel Management
Dear Robin,
We are happy you've enjoyed being our guest and looking forward to hearing from you soon back!
by A verified traveler
Posted 22 Dec 2021
Excellent service from every staff member. Very clean and well maintained. Staff all speak excellent English.
Comment from Hotel Management
22 Dec 2021 by Alexey Metelskiy, Hotel Management
Dear Eric,
We are happy to get such an awesome feedback from you!
That's great we've happy with us every moment!
We are looking forward to welcoming you back soon!
by A verified traveler
Best place ever
Posted 23 Nov 2021 on HotelsIt was amazing they had superb service everything super clean
Comment from Hotel Management
24 Nov 2021 by Alexey Metelskiy, Hotel Management
Dear Natasha,
Many thanks for this fantastic review!
We are happy to know you've enjoyed being our guest and look forward to welcoming you back soon!
by A verified traveler
Posted 22 Nov 2021 on Hotels
Comment from Hotel Management
24 Nov 2021 by Alexey Metelskiy, Hotel Management
Dear Michael,
We appreciate your feedback and look forward to welcoming you back!
