Ratings based on 147 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 12 Jan 2023 on Hotels
by A verified traveler
Posted 7 Feb 2022 on Hotels
שהות בבית המלון היה נחמד, חוץ מרמת שירות שפחות מתאימה למלון 5 כוכבים. ביקשנו כוס פרוסקו בארוחת הבוקר כמו שמגישים בכל בית מלון 5 כוכבים בעולם. הביאו לנו איזה משקה מוגז מאוד מר ולא אהבנו, במקום לתת לאורח להרגיש טוב ולהביא לו מה שהוא מבקש - הנהלה פשוט התעלמו ואמרו שזה מה יש אצלם. מיני בר בחדר ריק לחלוטין- אין כלום בפנים.
Comment from Hotel Management
11 Feb 2022 by Hotel Management, Hotel Management
Dear Guest,
Thank You for Your review regarding Your experience. We greatly appreciate You taking the time to bring this matter to our attention and apologize for any inconvenience the staff services may have caused You. We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously, and sincerely regret that we did not meet Your expectations.
We hope to have the opportunity to welcome You back to InterContinental Kyiv in the future so that we can ensure Your experience is more indicative of our usual standards of service.
Kind regards,
Hotel Management
by A verified traveler
Posted 1 Feb 2022 on Hotels
by A verified traveler
Business trip in Kyiv
Posted 19 Dec 2021 on HotelsHotel is a bit old, desperately needs modern design and features. Window in my room was blowing cold air and it was noisy. Overall quality was ju ok but not for a 5 star hotel.
Comment from Hotel Management
24 Dec 2021 by Hotel Management, Hotel Management
Dear Guest,
Thank You for choosing InterContinental Kyiv and for taking the time to provide feedback about Your stay experience. We would like to start by apologizing to You for the inconveniences You faced during Your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that You brought Your experience to our attention.
It will be our pleasure to welcome You back to our hotel on Your next visit.
Kind regards,
Hotel Management
by A verified traveler from Waynesville
Posted 28 Nov 2021 on CheapTickets
Excellent rooms, restaurant, spa, etc. Friendly and knowledgeable staff.
by A verified traveler
Perfect
Posted 24 Oct 2021 on HotelsIt’s similar level with Kiev’s Hyatt and Hilton but slightly better overall.
Comment from Hotel Management
27 Oct 2021 by Hotel Management, Hotel Management
Dear Guest,
Thank You very much for Your comments. We are very happy that You enjoyed Your stay in InterContinental Kyiv. The hotel team is working very hard to make sure that every guest who stays with us has a great experience and we are extremely happy to see that You are so enthusiastic about Your stay with us.
We would very much look forward to have You staying with us again.
Thank You for Your feedback!
Kind regards,
Hotel Management
by A verified traveler
Posted 9 Oct 2021
by A verified traveler
Posted 25 Sep 2021
by A verified traveler
Great Stay .. Will visit again
Posted 24 Sep 2021 on HotelsClose to many areas and walking distance from many activities around
