Ratings based on 152 Verified Reviews

4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Very good, considering the circumstances.

Posted 31 May 2023 on Hotels
A few rockets overhead. Of course, it was expected. Otherwise, it is a very safe neighborhood with the convenience of the supermarket next door. Comfortable bed and decent shower. Would've prefered that the sheets were changed more often, otherwise, it was a very good and comfortable stay.
Comment from Hotel Management
13 Jul 2023 by Best Regards, Hotel manager Marina, Hotel Management
Dear Alan. Thank you for taking the time to share your experience with us. We are pleased to know that you were satisfied with your stay at our hotel. Thank you for choosing BonApart Hotel & Apartments!
4 out of 5
by A verified traveler

Posted 29 Dec 2021
I had a family apartment, and it was pretty nice. It was actually two separate rooms joined by a hallway. he elevator wasn't working, and then room was on the 5th floor. I couldn't call my heavy suitcase up, so had to leave it in the car. Very inconvenient. No on-site parking. We had to park in Novus parking lot.
5 out of 5
by A verified traveler

Posted 1 May 2021
Great location, very helpful staff, nice clean and comfortable rooms. Will definitely stay again.
3 out of 5
by A verified traveler

Ok, but nothing exceptional

Posted 27 Jul 2020 on Hotels
I think my experience has been shaped by the fact of Covid And that should be taken I to account when reading this. The place is ok, I wouldn’t say it’s anything special or exceptional, but the service is a bit of a let down particular when it comes to the breakfast that’s included, again I think this is due to Covid though. Breakfast is What appears to be shop bought wrap, a muffin and a large actimel type drink
3 out of 5
by A verified traveler

Posted 10 Jul 2020
I recently stayed at this property. It’s nice and clean. But I booked a suite and they gave me a family room, telling that there’s a problem with a bathroom. I was told that it will be switched in 3-4 days but it wasn’t . I stayed there for 2 weeks. It was quite upsetting. Because of the corona virus the kitchen was closed. With all this I would give a 3 star.
4 out of 5
by A verified traveler

Posted 2 Feb 2020 on Hotels
Very clean, tidy and convenient. Just wasn't aware that I would be charged a "tourist tax" on checkout. Ukraine doesnt want tourists? Or it was an addition from the hotel? Perhaps this should be made apparent on Hotels.com I cant remember being charged a tourist tax before.
Comment from Hotel Management
6 Mar 2020 by Bon Apart team, Hotel Management
Dear Alan, We are very pleased that you were able to find the time to leave us a review. Our staff always tries to leave an excellent impression and make your stay as comfort as possible. We look forward to welcoming You back to BonApart Hotel & Apartments! The tourist tax is obligatory in our country. Best regards, BonApart team
4 out of 5
by A verified traveler

Posted 9 Oct 2019 on CheapTickets
Comment from Hotel Management
12 Oct 2019 by BonApart team, Hotel Management
Dear Guest, We are very pleased that you were able to find the time to leave us a review. Our staff always tries to leave an excellent impression and make your stay as comfort as possible. We look forward to welcoming You back to BonApart Hotel & Apartments! Best Regards, BonApart team
5 out of 5
by A verified traveler

Posted 18 Aug 2019
I like it. It is new and comfortable place. I will come back
Comment from Hotel Management
19 Aug 2019 by BonApart hotel, Hotel Management
Dear Guest, Thank you very much for choosing BonApart Hotel for your trip and leaving such a positive feedback. We are happy to find out that you enjoyed your stay with us. With every guest being valuable for us, we will be sincerely happy to warmly greet and welcome you back at BonApart Hotel&Apartments, Kiev! Best Regards, BonApart team
4 out of 5
by A verified traveler from Lviv

Posted 30 May 2019
For my plans, location is just amazing, 1000 feet to where I need to be.
Comment from Hotel Management
30 May 2019 by BonApart team, Hotel Management
Dear Dmytro, We are very pleased that you were able to find the time to leave us a review. Our staff always tries to leave an excellent impression and make your stay as comfort as possible. We look forward to welcoming You back to BonApart Hotel & Apartments! Best Regards, BonApart team
5 out of 5
by A verified traveler from Portland, us

Posted 7 May 2019
Every feature of this hotel was superb. I liked that it is a small hotel. The free breakfasts were excellent, too! Staff was pleasant. The location was central.
Comment from Hotel Management
10 May 2019 by BonApart team, Hotel Management
Dear Glenn, Thank you very much for choosing BonApart Hotel for your trip and leaving such a positive feedback. We are happy to find out that you enjoyed your stay with us. With every guest being valuable for us, we will be sincerely happy to warmly greet and welcome you back at BonApart Hotel&Apartments, Kiev! Best Regards, BonApart team