Ratings based on 65 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kuwair
Posted 6 Mar 2020
The beach side view was very nice. The staff responded very quickly with regards to my check in review about things I noticed weren't clean. Only thing I wish i had was warm water but maybe there was a swirch that i didnt know abour.
by A verified traveler from Canada
Posted 26 Nov 2019
The staff was bad specially the lady manager there is no. common sense. She was rude and Loud. These one rule for the arabs and white people and there panther rule for the other people. It is terrible manager.
I will never stay again
Comment from Hotel Management
26 Nov 2019 by Le Royal Hotels’ Kuwait, Hotel Management
"Dear Guest,
We regret to hear the inconvenience during your stay, however unfortunately having visitor up in the room is not allowed based on our hotel's policy
Remain with sincere regards,
Le Royal Hotels’ Kuwait & Management Team"
by A verified traveler
Posted 2 Jan 2019 on Hotels
No hot water, even after the maintenance came to fix. We can hear the noise from the hallway and out. Only one towel in the bathroom.
Comment from Hotel Management
10 Jan 2019 by Mahmoud Osman, Hotel Management
"Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
le royal hotels
by Ali
Posted 1 May 2017 on Hotels
by A verified traveler
Needs urgent renovation
Posted 2 Apr 2017 on HotelsThe hotel was not up to standard. It was noisy and not so clean
Recommended
for Everyoneby A verified traveler from RIYADH
good location and friendly staff
Posted 1 Jan 2017
Pros: staff and cleaness
Cons: internet
Location: good location
The hotel is clean and its staff were vey nice and friendly. the breakfast was very good. The internet was not strong.
by A verified traveler
Posted 12 Dec 2016 on Hotels
Very good hotel and location
Recommended
for Everyoneby A verified traveler from Bahrain
Great location and breakfast
Posted 8 Oct 2016
Location: Nearby major attractions
Friendly staff and great location. Breakfast is great with variety. Have booked a junior suit, requested it at highest level but was given at third floor only. They charged me extra for my daughter's breakfast despite the fact that she was considered a child ( 12 y o ) and was clearly indicated free of charge in my Expedia booking confirmation.
Recommended
for Everyoneby A verified traveler
Nice Hotel
Posted 26 Jan 2016Its very near the beach, staff was very pleasant and helpful.
There are also a few western restaurants close by. I would stay again
by Alya from UAE
Posted 8 Jan 2016 on Hotels
It was nice but the food wasnt greet
