Ratings based on 370 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Staff were amazing, especially Mohamed from reception. Buffet is good, rooms and clean, but very basic (as expected in this category). My only issue was no power outlet for charging near the bed. Will surely stay again.
Comment from Hotel Management
18 May 2024 by Louis, Hotel Management
Dear Hassan, Thank you for your kind words about our amazing staff, particularly Mohamed at the reception. We are delighted to hear that you enjoyed the buffet and found the rooms clean, albeit basic. We appreciate your feedback regarding the power outlet near the bed and will take this into consideration for future improvements. We look forward to welcoming you back for another pleasant stay. Warm Regards, Louis Fadel Cluster Front Office Manager
by A verified traveler
Good Experience
Posted 12 Feb 2024 on HotelsGood hotel, quick check-in, staff very friendly and helpful.
Comment from Hotel Management
12 Feb 2024 by Clarissa Pasion, Hotel Management
Dear M. Leigh,Greetings form Ibis Sharq.Thank you for your feedback! We're delighted to hear that you had a pleasant experience at our hotel. We strive to provide excellent service, and it's rewarding to know that our efforts are appreciated. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future.Kind Regards,Ibis Sharq
by A verified traveler
Value to stay
Posted 12 Feb 2024 on HotelsExcellent reception service and nice breakfast
Comment from Hotel Management
12 Feb 2024 by Clarissa Pasion, Hotel Management
Dear Ms. Ling,Thank you for your kind feedback! We're delighted to hear that you enjoyed our reception service and breakfast. We always strive to provide the best experience for our guests. We look forward to welcoming you back soon!Kind Regards,Ibis Sharq
by A verified traveler
Posted 6 Feb 2024
Great place to stay, I suggest to add more plugin outlet to charge your devices by the bed
Comment from Hotel Management
6 Feb 2024 by Clarissa Pasion, Hotel Management
Dear Mr. Hany,Thank you for your feedback.We appreciate your suggestion to add more plugin outlets by the bed for charging devices. We'll definitely take this into consideration for future improvements. If you have any further suggestions or comments, please feel free to let us know. We strive to provide the best experience for our guests.Kind Regards,Reservation Department
by A verified traveler
Posted 29 Dec 2023 on Orbitz
amazing location and amazing staff
Comment from Hotel Management
20 Jan 2024 by Louis Fadel, Hotel Management
Dear Alex,Thank you for taking the time to share your positive experience with us on Orbitz! We are thrilled to hear that you found our location amazing and appreciated our staff.Your kind words mean a lot to us, and we're delighted to have contributed to making your stay enjoyable. If you have any specific highlights or suggestions you'd like to share, we would love to hear them.We look forward to the pleasure of hosting you again in the future. If there's anything we can do to make your next stay even more amazing, please feel free to let us know.Best regards,Louis FadelFront Office Manager
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
18 Dec 2023 by Mahmoud Emara, Hotel Management
Dear Mr. Marco Thank you for taking the time to rate your stay at Ibis Sharq Hotel. We appreciate your positive feedback.If you have any specific comments or suggestions you'd like to share, we're always here to listen. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future.Best regards,
by A verified traveler
Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
30 Nov 2023 by Louis Khalil, Hotel Management
Dear Andrej,Thank you so much for taking the time to rate ibis Sharq with a perfect 10 on Hotels.com! Your glowing feedback truly made our day. We are thrilled to learn that your experience with us met and exceeded your expectations.At ibis Sharq, providing exceptional service and ensuring our guests' satisfaction are our top priorities, and it brings us immense joy to hear that we succeeded in making your stay memorable.We sincerely appreciate your kind words and the trust you've placed in us. Should your travels bring you back to Kuwait, it would be our pleasure to welcome you again for another delightful stay.Thank you once more for your outstanding review!Warm regards,Louis KahlilFront office Manager
by A verified traveler
Posted 22 Nov 2023
Ibis sharq is good hotel for this class..shure i return with my family.
Comment from Hotel Management
25 Nov 2023 by Louis Khalil, Hotel Management
Dear Mr. Marko,Thank you for your recent stay and for taking the time to share your experience at ibis Sharq. We're thrilled to hear that you found our hotel to be a good choice for your stay in Kuwait City.Your kind words mean a lot to us, and we're delighted to know that you're considering returning with your family. We aim to provide a comfortable and enjoyable experience for all our guests, and we'd be honoured to welcome you and your family back on your next visit.We're here to ensure your time with us is as pleasant as possible. Looking forward to hosting you and your family again at ibis Sharq!Warm regards,Louis KhalilFront office Manager
by A verified traveler
Posted 25 Sep 2023
Coming to Kuwait for the first time from the US I had no idea what to expect. A long way from home, a country where I do not speak the language, IBIS SHARQ KUWAIT made me feel completely at home. The rooms are clean and fresh, the service is second to none. When I came back after check out to ask if I could freshen up before my long flight back to the US they couldn't be more accommodating. I have more business trips required for Kuwait and IBIS SHARQ will be the place I call home when I do. That means everything when you truly are away from home.
Comment from Hotel Management
27 Sep 2023 by Louis Khalil, Hotel Management
Dear Mr. David,Thank you for sharing your wonderful experience at ibis Sharq. We are delighted to hear that we were able to make your first visit to Kuwait a comfortable and memorable one.It warms our hearts to know that you felt at home during your stay, even in a foreign country, and that our clean rooms and exceptional service contributed to your positive experience. Your kind words about our team's accommodation when you returned after check-out highlight our commitment to ensuring our guests have a hassle-free and comfortable stay.We truly appreciate your trust in us, and we are honoured to be your home away from home in Kuwait. Your loyalty means everything to us, and we look forward to welcoming you back for your future business trips.Warm regards,Louis KhalilFront office Manager
by A verified traveler
Posted 13 Jul 2023 on Hotels
Comment from Hotel Management
15 Jul 2023 by Mohamed Ali, Hotel Management
Dear Ms.CarolineThank you for taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience during your stay at our hotel.We are thrilled that you enjoyed your room. Our aim is to provide comfortable and well-appointed accommodations that meet the needs of our guests, and it's rewarding to hear that we succeeded in this regard. We hope you had a restful stay and found everything to your satisfaction.Kind Regards
