Ratings based on 123 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jan 2024 on Hotels
by A verified traveler
Posted 24 Jan 2024
I was very impressed the staff, and how wonderful and courteous they are. My room was immaculate clean with plenty of linens to accommodate my needs. And breakfast was wonderful with high quality buffet and American style breakfast.
Comment from Hotel Management
18 Feb 2024 by Grand Majestic Hotel, Hotel Management
Dear Guest, Thank you for choosing to stay at Grand Majestic Hotel. We were pleased to read how much you enjoyed your experience with us. Thank you for sharing many positive comments. Thank you once again for your valuable feedback and we certainly look forward to welcoming you back soon. Best regards, The Hotel Management
by A verified traveler
Posted 20 Jan 2024 on Hotels
Everything went good except the reservation you charged me twice
by A verified traveler
Excellent
Posted 20 Dec 2023 on Hotelsby A verified traveler
Good location & helpful staff
Posted 11 Dec 2023 on HotelsOverall our stay was fine but there were a few disappointing aspects. Prior to arrival I messaged to arrange an airport transfer but the hotel never replied when I asked them to book it & we had to make alternative arrangements. The room & bedding was comfortable but could do with some brighter lighting. Our room had an adjoining door & unfortunately this was not sound proofed in any way. Whilst trying to get some sleep prior to an evening flight the guest in the room next door was talking on the phone & typing. Everything could be heard as if he was in the same room! The
Caesar salad I ordered in the restaurant was nothing like the menu description & even when it was redone was not good. The waiter was very kind & arranged a fruit platter instead but it was a disappointing dining experience. The breakfast was excellent.
The staff were all very polite & the location is good for walking to the souk & shopping.
by A verified traveler
Posted 5 Dec 2023 on Hotels
It’s very good Hotel with very friendly & helpful staff , room are very good
by A verified traveler
Posted 26 Oct 2023 on Hotels
by A verified traveler
Posted 26 Oct 2023
I was upgraded to a high floor, with corner windows. The only problem was not being able to raise the temperature of the AC. I mentioned it at the desk. Someone came up, pressed buttons and I still woke up to 18 degrees.
Convenient, I walked home from the sook. Lovely staff.
by A verified traveler
Good hotel to sleep in with nice views of the city
Posted 26 Oct 2023 on HotelsVery helpful staff at the reception, specially the evening shift and at the lobby. Hadeem was super friendly and helpful to get me around, and addressed all the enquiries and requests I had.
Breakfast is excellent, but was very disappointed with the signature dish for dinner. It was not good at all, except for the king prawns.
The hotel is clean, comfortable and value for money if you skip eating in except for breakfast.
by A verified traveler
Great room and good location
Posted 17 Oct 2023 on HotelsFabulous hotel. One block from the main bus terminal. Very clean and spacious room. The breakfast buffet was fabulous! A few blocks walk from the mall.
