Ratings based on 209 Verified Reviews

3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good location - Good Stay

Posted 2 Feb 2024 on Hotels
Hotel very up to par in very nice part of town. Received a nice upgrade albeit a few problems with shower drainage that was very promptly addressed. Overall very comfortable and lovely staff. Bathroom can do with bit more cleaning, not to say it was very dirty.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Feb 2024 on Hotels
5 out of 5
by A verified traveler from Ottawa

Posted 12 Jan 2024
Great hotel in Sharq area. Very generous breakfast. Nice warm pool.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2024
3 out of 5
by A verified traveler

Does the job nicely.

Posted 18 Dec 2023 on Hotels
Homely hotel. Bit dated but gets the job done comfortably. Lovely staff, could have been a bit more flexible in the one breakfast i had on my first morning when i asked for it to be deferred to the secimd morning (only had 1 night out if 5 with free breakfast). Shower a bit messy but tolerable. Overall satisfactory and well located next to2 major malls and heart of business district.
3 out of 5
by A verified traveler

Does the job nicely

Posted 18 Dec 2023 on Hotels
Does the job nicely. Bit dated, the room the gym the facilities, but in good condition. Bathroom shower bit messy yet manageable. Staff helpful. Stayed 5 nights only first of which had breakfast included, asked for that breakfast to be postponed to the next day yet flexibility was granted on the matter. Otherwise everyone was helpful and cooperative.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 29 Nov 2023
Besides the fact that there was bot of construction going around which made it noisy, the property itself was quite nice. The staff was friendly and the views from restaurant on the top floor were quite nice. They even let me do a late check out when I told them that my flight was very late and also gave me some tips on what to do in Kuwait City. Getting taxis using Careem app was very convenient and easy . The room was spacious with tea/coffee/hot water kettle provided. Wifi was good too
Comment from Hotel Management
3 Dec 2023 by Sajan, Hotel Management
Dear Guest,Greetings of the day,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards,Reservation Team.
1 out of 5
by A verified traveler

Posted 21 Jul 2022 on Hotels
Comment from Hotel Management
10 Aug 2022 by Front Office Incharge, Hotel Management
Dear Valued Guest, Thank you so much for your review of our hotel. We do understand your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Reservation Team.
4 out of 5
by A verified traveler

3 star hotel

Posted 30 Mar 2022 on Hotels
The bathroom is in terrible condition. It is very tight and hard to get a shower. The breakfast was OK.
Comment from Hotel Management
3 Apr 2022 by Sajan James, Hotel Management
Dear Mr. Mohammed, Greetings!!! Thank you for choosing to stay at City Tower Hotel.We are apologize for the shortcomings and your feedback has been well noted. Thank you once again for your valuable feedback and we certainly look forward to welcoming you back soon. With Regards, Reservation Team.
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