Ratings based on 30 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Dec 2023
Comment from Hotel Management
14 Dec 2023 by salam, Hotel Management
Dear Mr. DahamThank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it.Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you.Thank you Hotel Management
5 out of 5
by A verified traveler

Posted 13 Nov 2023
Staff was very friendly. Nice and quiet
Comment from Hotel Management
14 Nov 2023 by Salam, Hotel Management
Dear Mr Michael, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent survey here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.
5 out of 5
by A verified traveler

Excellency.

Posted 14 Sep 2021 on Hotels
Very nice hotel .
Comment from Hotel Management
21 Sep 2021 by salam, Hotel Management
Dear Mr. Nawaf, Greetings from Copthorne Al Jahra Hotel & Resort. Thank you for staying with us during your visit to the state of Kuwait, and thank you so much for your recent review here in, we really appreciate your positive rating and comments it is always our pleasure to know that you enjoyed your stay with us, and our hotel services and facilities were up to your expectations. Once again thank you for the positive survey and review, me and my team will be waiting for your return visits. Yours sincerely Abdelsalam Hatem Front Office Manager.
1 out of 5
by A verified traveler

Posted 1 Aug 2021 on Hotels
There is no service at all and no support dthey not care
Comment from Hotel Management
2 Aug 2021 by salam, Hotel Management
Dear Valued Guest, I personally wish to thank you for your review as we take all comments into serious consideration and we are so sorry for the negative comments . There are always things that we could do better that's why we rely on your feedback so much! Thank you again for your review .please do not hesitate to contact me directly should you have and further comments, or in future requests. Abdelsalam Hatem Front Office manager
4 out of 5
by A verified traveler

Posted 2 Jan 2021 on Hotels
Comment from Hotel Management
3 Jan 2021 by salam, Hotel Management
Dear Mr. Talal Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Front office Manager Abdelsalam Hatem
5 out of 5
by A verified traveler

Amazing Hotel, friendly staff, great service

Posted 20 Sep 2020 on Hotels
Comment from Hotel Management
21 Sep 2020 by salam, Hotel Management
Dear Mr Amr Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Front Office Manager
4 out of 5
by A verified traveler

Posted 12 Sep 2020 on Hotels
Comment from Hotel Management
17 Sep 2020 by salam, Hotel Management
Dear Valued Guest Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words. It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future. Sincerely,
5 out of 5
by A verified traveler

A Relaxing Time at Al Jahra

Posted 10 Oct 2019 on Hotels
I was super impressed with the helpfulness of the staff. They even gave me a room upgrade unprompted, which was kind. The staff made me feel welcome and important. I loved the pool and the huge gym, and the relaxed atmosphere of the whole place. It was a great experience.
Comment from Hotel Management
11 Oct 2019 by Salam , Hotel Management
Dear Mr. Peter Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Front Office manager Abdelsalam Hatem
4 out of 5
by A verified traveler

Posted 13 Aug 2019
Comment from Hotel Management
14 Aug 2019 by salam, Hotel Management
Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Abdelsalam Hatem Front Office Manager
4 out of 5
by A verified traveler

Posted 2 Jan 2019
Comment from Hotel Management
12 Aug 2019 by salam, Hotel Management
Dear our Value Guest Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel & Resort. Your review lets us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. If we can be of help in the future, we’d consider it a pleasure to serve you. Sincerely, Abdelsalam Hatem Front Office Manager
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