Ratings based on 45 Verified Reviews

4.1 out of 5
4.5 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Nice and cosy apartment

Posted 28 May 2023 on Hotels
We stayed 3 nights at the end of May 2023 and were there to participate in the NUTS Karhunkierros ultra Trail event. The apartment was cosy, clean and calm. The only thing the owner should consider is adding some light-blocking curtains to the bedrooms. There is no night in Ruka at this time of the year and it’s very difficult to get a good sleep in a bedroom with daylight conditions. Otherwise all good.
Comment from Hotel Management
24 Jul 2023 by Safarihouse Reception and Customer Service , Hotel Management
Thank you very much for your feedback.We'll forward your request to the company's manager.Warmly welcome again!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2022 on Hotels
3 out of 5
by A verified traveler

Cozy place but service hours very limited.

Posted 20 Feb 2022 on Hotels
Clean room. Had noisy neighbours, and this place does not have 24h reception where to report issues during the late hours or night. Could not sleep well due to the neighbours.
Comment from Hotel Management
22 Feb 2022 by Safarihouse Reception and Customer Service , Hotel Management
Thank you for your feedback and sorry to hear that you have noisy neighbours! Hope you did report the matter to our reception first thing in the morning so that we were able to contact room next door. Warmly welcome next time!
5 out of 5
by A verified traveler

Posted 16 Jan 2022 on Hotels
Comment from Hotel Management
16 Feb 2022 by Safarihouse Reception and Customer Service , Hotel Management
Kiitos palautteestanne ja lämpimästi tervetuloa uudelleen!
4 out of 5
by A verified traveler

Posted 9 Jan 2022 on Hotels
Comment from Hotel Management
16 Feb 2022 by Safarihouse Reception and Customer Service , Hotel Management
Kiitos palautteestanne ja lämpimästi tervetuloa uudelleen!
5 out of 5
by A verified traveler

Posted 26 Dec 2021 on Hotels
Comment from Hotel Management
27 Dec 2021 by Safarihouse Reception & Customer Service, Hotel Management
Thank you for your feedback and warmly welcome again!
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