Ratings based on 872 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
This is a good hotel for families visiting or solo travelling. All the amenities are close by and they have pub food in the hotel. The breakfast has good selection of foods.
Comment from Hotel Management
26 May 2024 by Kuusamon Tropiikki Resort, Hotel Management
Dear Siu!Many sincere thanks for your kind review and recommendation to undefined. Thank you once again for choosing to stay with us and we look forward to welcome you back. Kind regards, Holiday Club Kuusamon Tropiikki
by A verified traveler from Cleckheaton
Posted 9 Apr 2024
Fantastic for ctoss country skiing. Traclks start straiaght from the doorstep and are very welll maintained. Breakfast was excellent with plenty of choice. Pitty the restaurant wasn't open in rhe evening. I wasn't keen on O'lery's. Had fish and chips there first evening. They were lukewarm and literally just fish and chips - no peas. Ended up having a good breakfast and then buying sallads from the local supermarkert (about 20 min walk away) or the little shop in the hotel. There was a microwave in the corridor so that was another option. It was just a 10 minute bus ride from airport to hotel.
Comment from Hotel Management
9 Apr 2024 by Holiday Club Kuusamo/ reception, Hotel Management
Thank you for your feedback. It's nice to hear that you had a good time in our hotel. Welcome again.
by A verified traveler
Warm hospitality, good comfort
Posted 2 Feb 2023 on HotelsI have seen a couple of hotels in the area, and I can tell the comfort level of this hotel was good. The rooms in the main building are not the most modern, but I really liked the comfort level. The room was warm enough, we liked the bedsheet and the pillow. It felt fresh and new. We had a good sleep. The only downside that there was no fridge in the room. The lady at the reception was super nice. We departed early and got breakfast package, which I appreciated a lot. The content was really good. Thanks for the hospitality.
Comment from Hotel Management
26 Feb 2023 by Kuusamon Tropiikin Vastaanotto, Hotel Management
Kiitos arvokkaasta palautteestasi.Kiva kun viihdyit meillä! Tervetuloa uudelleen.Hyvää keväänjatkoa! :)
by A verified traveler
Posted 23 Jan 2022 on Hotels
Comment from Hotel Management
27 Jan 2022 by Vastaanotto, Hotel Management
Hei, Kiitos paljon palautteestasi ja hyvää talven jatkoa. Ystäväällisin terveisin, Kuusamon Tropiikin vastaanotto
by A verified traveler
Posted 21 Sep 2021 on Hotels
Comment from Hotel Management
26 Sep 2021 by Vastaanotto, Hotel Management
Hei, Kiitos palautteestasi.
by A verified traveler
Posted 18 Sep 2021 on Ebookers
by A verified traveler
Posted 8 Jun 2021 on Hotels
Comment from Hotel Management
13 Jun 2021 by Vastaanotto, Hotel Management
Hei, Kiitos paljon palautteestasi.
by A verified traveler
A bit worn down hotel and spa long away from Ruka
Posted 1 Mar 2021 on HotelsA bit worn downhotel and spa with mediocre breakfast. Long distance from Ruka. Villas by the lake nicer option nicer option than the hotel itself.
Comment from Hotel Management
6 Mar 2021 by Reception, Hotel Management
Hey, Thank you very much for your valuable feedback.
Best regards.
by A verified traveler
Posted 30 Sep 2020 on Hotels
Comment from Hotel Management
17 Oct 2020 by Vastaanotto, Hotel Management
Hei, Kiitos palautteestasi ja tervetuloa uudelleenkin vieraaksemme.
by A verified traveler
Ihan ok
Posted 1 Aug 2020 on HotelsMelko tyly vastaanottovirkailija. Perus aamiainen, meluisa kylpylä. Ei millään tavalla luxus hotelli mutta oikein hintansa väärti kuudelle.
Comment from Hotel Management
2 Aug 2020 by Vastaanotto, Hotel Management
Hei, Kiitos palautteestasi. Ikävä kuulla että asiakaspalvelutilanne vastaanotossa ei ole sujunut kuten pitäisi, pahoittelumme asian vuoksi. Kiitos paljon teille vierailusta ja lämpimästi tervetuloa uudelleen.
