Ratings based on 50 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great staff really make this place
Posted 21 Feb 2020 on HotelsThis was our third stay at Freedom Inn. We love the location within walking distance to the ski field but away from touristy Hirafu. They have a great pick up drop off shuttle service which can take you to dinner in either Hirafu or Kutchan. Try Kutchan for a more authentic japanese experience. You can even stop by an onsen on the way! There also is a free shuttle to/from the ski lifts. The rooms are very spaceous and there is an onsen/ouffro on site too. The photos don't really do this place justice. Time for some new photos Cliff! What really makes this place shine though, is the incredible team that makes everything run like clockwork. Jo's team are all so efficient, friendly and knowledgable! Always around for a chat, to help with restaurant and shuttle bookings and they give great tips for snow and dining. We'll be back again!
by A verified traveler
Niseko Freedom Inn
Posted 25 Jan 2020 on HotelsThis hotel has the feel of a nice bed and breakfast. They have limited transportation but free parking. The staff are really nice and try to help accommodate you in every way. Its a decent price while not paying resort ski in/out prices.
by A verified traveler
Posted 7 Jan 2020
Freedom Inn provides free shuttle service for their guests, which is important to us, who not only don't know the way around but also have not driven on snowy roads before.
Recommended
for Personal Eventby A verified traveler
Posted 29 Mar 2018 on Hotels
Incredible service. The staff were always helpful and considerate. They go above and beyond for their guests.
by A verified traveler
Excellent Service. We will be backed every season
Posted 12 Mar 2018 on HotelsWe really appreciate the excellent service from Jai /Wife and his team (Joe, Ken etc). Location wise, it is walking distant to Hanazono. The hotel nestle in a lovely residential area where you can enjoy peace and tranquility especially during winter. They provide daily free shuttle service to Onsen at a hotel nearby (onsen entrance fee is only 350yen after 50% discount) and to many Kutchan's restaurants and super market. I am very grateful to Joe who personally sent our stored luggages to Grand Hirafu Welcome center without us coming to collect it.
Recommended
for Everyoneby A verified traveler
Cozy hotel
Posted 19 Dec 2017Overall its a good hotel. Cozy and worth the value.
Comment from Hotel Management
8 Feb 2018 by Cliff, Hotel Management
Thank you!
by A verified traveler
Only because located near Kutchan station
Posted 28 Feb 2017 on HotelsProperty were old, breakfast were included but it was not something to be excited about; paid for more than 26,000yen per night.
Recommended
for Everyoneby A verified traveler
Cozy Inn near Hanazono 308
Posted 27 Feb 2017
Pros: Excellent excellent service
Cons: Room felt a bit cramped
Location: Extremely near Hanazono 308
Excellent service by the hotel, with regular free shuttles to Hanazono 308 and nearby towns for dinner. Very friendly and are always willing to help out with anything. From finding a sports shop, to food places, to onsens.
Recommended
for Everyoneby A verified traveler from HK
Hotel close to Hanazono and amazing services
Posted 18 Dec 2016
Pros: Everything: the staff, the service, the tidiness and cleanliness of the rooms, the location, the price and the breakfast
Cons: The hot food for breakfast taste amazing, but a bit too small.
A luggage rack in the room would be good to free up some walking space.
Location: 15 mins drive away from Kutchan and only 10 mins walk away from Hanazono. Mainly for skiing.
Highly recommend this hotel to anyone who wishes to ski/ snowboard in Niseko. The email response prior to my arrival was super quick. Their arrangement in terms of transportation and anything to do around the area was also amazing. They do free pick up service pretty much wherever, and whenever you want to go around the area. I am most surprised by the extra service they offer such as settling gear rental and lesson arrangements, which really simplifies our trip planning. They also have exclusive offer for Grand Hirafu and Hanazono lift pass, which helped me saved up a bit.
The hotel rooms themselves are good. They have everything essential. Not luxurious, but enough to make a very comfortable stay. The hotel rooms are clean and tidy.
The staff are incredibly helpful. They are great in giving recommendations and organizing things during our stay. I would like to thank all your staff, especially Tommy, for making our stay a very enjoyable and comfortable experience.
by A verified traveler
Posted 15 Dec 2016 on Hotels
Excellent Service Staffs, very helpful and friendly
