Ratings based on 17 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great trip overall
Posted 21 Mar 2019 on HotelsAwesome time at this place, they really know how to cook delicious eggs in the morning! Very helpful to have pickup/drop off in the area upon arrival and departure from town. Beds are firm but so the trick. Lots of good food in the area. Would recommend.
by A verified traveler
Posted 28 Feb 2019
by A verified traveler from Gold Coast
Posted 27 Feb 2019
by A verified traveler from Bangalore
Posted 26 Feb 2019
Great place to stay if you are looking for that unique hostel feel.
The team running this place are very helpful and friendly
by A verified traveler
Posted 26 Feb 2019
by A verified traveler
Posted 9 Feb 2019
Very convenient location, building is a bit old but still provides all the amenities required. Staff pretty helpful and friendly.
by A verified traveler
Great location and friendly staff
Posted 6 Feb 2019 on HotelsThe staff were friendly and helpful. They reached out ahead of our arrival and offered pickup service from the Hirafu Welcome Center. They were waiting when we arrived by bus. The location is walking distance to the slopes and lots of food options. The place was clean and has amenities geared towards skiing (drying room, washing machine, ski room, and eggs for breakfast!). Areas for improvement: there was sometimes a line for the shower due to the fact that the predominantly US, CAN, EU, and AUS guests did not share the japanese style shower properly. (Google: "onsen shower":) I heard that the female shower was much larger. Given that most guests were male it would make sense to switch facilities. Or maybe just put clear signs outside that states that the shower is shared. Also the beds were not the most comfortable. Given the convenience factor and price relative to other places around I would definitely stay there again!
by A verified traveler from Sydney
Posted 21 Dec 2018
by A verified traveler from denver, co
Posted 19 Dec 2018
The staff was so friendly and helpful. They picked us up from the bus stop and dropped us off at the end of our stay. They also helped us figure out transportation to nearby resorts (Rusutsu and Moiwa) and find a nice onsen nearby to relax our sore muscles.
The breakfast was a nice start to our day and we also enjoyed the dinners at the lodge. It was a good way to chat with fellow travelers as well.
Grand Hirafu is just a short walk away, although a bit tougher in ski boots because of the incline. If you already have your pass there's another lift to that has less of an incline on the walk there.
The showers are Japanese style - multiple shower heads in one open room (separated by gender, you can see this in the picture). This can be a little shocking to foreigners but I never had another person showering at the same time. You'll have to do the same if you go to an onsen so I wouldn't get too hung up on it.
We'd definitely stay here again on our next visit to Niseko. Thank you for a wonderful stay!
by A verified traveler
Home from home
Posted 17 Mar 2018 on HotelsAmazing stay here with Andres and Tash. The lodge is a home from home conveniently located right in the heart of town, bus stop just outside or 5 minute walk to the lifts. Great friendly atmosphere, breakfast included and lovely clean rooms.
