Ratings based on 10 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jan 2024 on Hotels
by A verified traveler
Posted 11 Jan 2024
Kira Kira is located downhill of the Hirafu Welcome Centre. Transportation is provided during arrival and departure to and from the Welcome Centre. I am not too sure if the transportation can be arranged during they stay as I did not try this.
The room was spacious and well suited my needs. It was comfortable.
However, the water pressure and termperature for the shower can be much improved. The temperature was not enough to have a good soak in the tub.
There was a combi washer dryer with detergent in the room too, and it was useful to have some laundry done. The wifi was stable a the room came with apple TV.
The ski locker was minimal with just a slot for board/skis with a lock. The drying locker did not seem to have a lock which I could use.
Communications was easy with the inroom phone. Emails could be better improved too.
For the price paid, I would have expected a better shower experience, thus the 4 stars. I may stay here again.
Comment from Hotel Management
19 Jan 2024 by H2 Life, Hotel Management
Dear Jason,Thank you for taking the time to share your detailed feedback on your recent stay at Kira Kira. We are delighted to hear that the spaciousness and comfort of your room met your needs and that you found the in-room amenities, including the combi washer dryer and stable Wi-Fi with Apple TV, to be useful.We appreciate your constructive comments regarding the water pressure and temperature in the shower. Please accept our sincere apologies for any inadvertent inconvenience this may have caused. Your observations have been duly noted, and we will be actively working to address and improve these aspects to enhance the overall guest experience.We're pleased to learn that communication was easy via the in-room phone, and we are actively working on improving our email communication to provide a seamless experience for our guests.Your valuable feedback is crucial in helping us refine our services, and we are grateful for your input. We hope to have the opportunity to welcome you back to Kira Kira and provide you with an even more enjoyable stay in the future.Yours sincerely,
by A verified traveler
Posted 26 Jan 2023
It has a hot tub facing mount Yotei, the rooms are of a good size and the management is quite responsive! Fully equipped kitchen and clean towels every two days.
by A verified traveler
Posted 23 Dec 2022 on Hotels
by A verified traveler
Posted 23 Mar 2019
Location is easily located. The place is big, and utensils are availble for use if you are whipping up a dish. Check-in is an easy process, as front desk communicates English, makes sure your stay is an comfortable, cosy one. Need help? A call, or Whatsapp wil do.
By the way, they also have snow kits storage for you if you are snowing. Definitely recommended friends or anyone to Kira Kira Suites if coming to Niseko!
Comment from Hotel Management
27 Dec 2019 by Gabriel, Hotel Management
Thank you for staying with us and glad to be of service!
looking forward to having you again next winter!
by A verified traveler from melbourne, au
Posted 27 Jan 2019 on Wotif
Great Location, really central. Shuttle bus to the ski lifts available to be booked at time that is convenient and runs through lunch. Great apartment, warm, clean and had all we needed for a weeks stay.
Comment from Hotel Management
27 Dec 2019 by Gabriel, Hotel Management
Thank you for staying with us and glad to be of service!
looking forward to having you again next winter!
by A verified traveler
Posted 23 Mar 2023
冷蔵庫の音が少しうるさくて
夜は消して寝ました。
それ以外は最高でした！！
本当に有難うございました！
by A verified traveler
Posted 15 Mar 2023
住宿了五日四夜，位置非常優越，無論去餐廳，超市or滑雪場都非常方面，如果想去像足球場咁大的超市，就要到俱知安駅。一次很好的住宿體驗。
by A verified traveler
リラックスできた
Posted 2 Jan 2022 on Hotels外国人向けのコンドミニアムでした。お部屋は広くリビングもありリラックスできました。
by A verified traveler
最高です。
Posted 17 Aug 2019 on Hotels清潔で使いやすく快適でした。
Comment from Hotel Management
22 Aug 2019 by Gabriel, Hotel Management
Thank you for the feedback, please note that we are already accepting bookings this winter, if you are thinking of coming back to Niseko this winter, kindly let me know so we can offer you with more options.
