Ratings based on 521 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2020
it looks better on pictures. Rooms are small and beds also... no chairs on balconies. not enough fruits at breackfast, not real coffe....no vegeterial healthy menue...
by A verified traveler from Perth
Posted 26 Nov 2019 on Wotif
Very good staff breakfast good. Easy access to all areas of kuta
by A verified traveler from Perth
Posted 22 Nov 2019 on Wotif
Friendly very helpful staff. Pleasure to stay there
by A verified traveler from Calgary
Posted 8 Nov 2019
The pool was closed, breakfast was not very nice really carted to India people not North America.
by A verified traveler
Posted 8 Nov 2019 on Wotif
Staff nice beds too hard and pool not up to standard
by A verified traveler from London
Posted 27 Oct 2019
My husband and I stayed at this hotel whilst travelling around Bali. The room was spacious BUT the location on a cross junction of continuous noise traffic was horrendous, they didn’t mention that in the description. You couldn’t make it up about the pool the angled photograph make it look huge and amazing when you see it’s a small pool squeezed in between both sides of the hotel and totally overlooked, the sun loungers are filthy dirty, the towels were grey and frayed. The staff need some serious hospitality training because I would rate the hotel 2 stars. We completed as requested the satisfaction survey and handed to the receptionist only for her to open look at then put it under the desk....to which I can only assume the bin as it was pretty damming, that shows how much they care about there customers!
I would not recommend or stay there ever again
by A verified traveler
Posted 18 Oct 2019
The property is very poor design, they put us to the room that very very far away from the elevator, and my sister has foot problems...
walk up and down not convenient. also it have no WIFI internet in the room, they says technician is working on that, but I stay for three days have nothing is fix, if I know it no WIFI I should not select this Hotel...
Its was a very bad time for the three days that I stay in this hotel, I request to refund my money.
by A verified traveler
Yes stay here
Posted 21 Sep 2019 on HotelsGreat place to stay clean tidy. Staff alsome. Cant wait to go back.
by A verified traveler
Posted 21 Sep 2019
Had a pleasant stay at the pool suit. Good and clean place to stay if want to visit Kuta beach and away from all the noise and people. Lots of restaurant and 24hrs shops. However, the properties condition are not well maintained, aircon and tap kept leaking, kettle doesn’t function well and their iron and board are spoilt. Overall it was relaxing, just disappointed with the equipments in the room.
by A verified traveler
Posted 5 Sep 2019
staffs were really nice to us!
I want to stay again. Thank you!
