Ratings based on 991 Verified Reviews

4.3 out of 5
80% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 May 2024
It’s about a 15 mins walk to the hotel. The external and internal are fine. But the MOO fish men market is outdated and few stalls open. A good one over night stay for catching a early coach to Lake Akan tomorrow.
4 out of 5
by A verified traveler from Schwenksville

Posted 8 May 2024
Loved the surrounding - no restaurant in a snack bar
5 out of 5
by A verified traveler from Conroe

Posted 28 Mar 2024
Great service and facilities. Onsen is terrific and breakdast is wonderful
5 out of 5
by A verified traveler

Posted 20 Mar 2024
Room size is ok and it has partial river view though I paid the least price. Hot spring and breakfast are good. I can walk around bridge in the morning.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2024
5 out of 5
by A verified traveler

Posted 22 Feb 2024 on CheapTickets
The room they gave me overlooking the harbor on the 10th floor was very comfortable, spotless and the coziness was awesome. The hot springs and amenities were also great and the staff was very helpful and friendly. Would def recommend it over all the other places i walked past, short walk to JR Station, right before the bridge around the corner many nice little restaurants and a quick 10-15 min walk to the City Museum and park. Kushiro is worth the trip and this place made it that much better.
5 out of 5
by A verified traveler

Posted 20 Feb 2024
This hotel was a pleasant surprise! Located right next to the river, it is walkable to a lot of Kushiro's restaurants and shopping. Staff was excellent, although not strong with English. But we still got through it and the room was clean and spacious for Japanese standards. We had twin beds, and there was good space for our luggage as well. Very clean room and bathroom with a closet for jackets. The best thing was the buffet breakfast. Amazing Japanese food, with great sashimi fish, scallops, tsukemono, fruits, it was just great! And all fresh! Really liked it a lot! There are also many restaurants in the area, so dining isn't a problem. Also many stores close early like 7 or 8pm so keep that in mind. Only bad thing was parking, but they had an arrangement with a parking structure a block away so it wasn't too bad. Overall an excellent hotel!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2024
5 out of 5
by A verified traveler from Samsennok Huaykwang

Posted 1 Dec 2023
Love this hotel. Room was well designed and functional. All staff included parking staff were nice and supportive. Free ramen and ice-cream. Breakfast was very good. Recommend 👍👍👍
5 out of 5
by A verified traveler from Piliscsaba

Posted 12 Sep 2023
The hotel is right at the riverside, and very close to the JR station and bus terminal (10 min walk, 670 yen with taxi). The staff was very nice, using a pocket translator for the English speaking guests. The room was spacious, the queen bed is enormous, and bathroom (shower) is very nice.