Ratings based on 65 Verified Reviews

3.8 out of 5
69% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Minneapolis, MN

Posted 9 Jun 2019
The location was a little bit of a walk from the bus terminal and the main part of town but we loved staying in this place. There were indoor and outdoor public and private baths, and it was a great touch to have the ability to make the public baths private between 9 pm and 8 am at no additional cost. We did the half board option for food and it was really great to experience traditional japanese cuisine for breakfast and dinner.
5 out of 5
by A verified traveler from Calgary

Posted 7 Jun 2019
Good onsen, both private and public available. Traditional japanese(sleeping on the floor). Decent breakfast available.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Nice hotel

Posted 16 May 2018
It takes about 15minutes walk from Yubatake. This hotel has private onsen, you can relax and take your time here. Nice breakfast.
5 out of 5
by A verified traveler

Posted 12 May 2018 on Hotels
Amazing and always smiling staff, great dinner and breakfast, and loved the private use of the baths, including the communal ones late at night. A little far of a walk with luggage but still manageable.
5 out of 5
by Weng Seng

This traveler left a rating score only Posted 27 Jun 2017 on Hotels
4 out of 5
by A verified traveler

A great Osen hotel

Posted 1 Mar 2017 on Hotels
It was located in a very quiet location but easy to find. The 2 days stay with different food for breakfast and dinner. Overall service is great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice japanese style inn.

Posted 12 Feb 2017
If you go here expecting a regular western hotel experience you chose the wrong place. This is a japanese style inn, meaning open air bath and futon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2017 on Hotels
5 out of 5
by Hok Chun from Hong Kong

Nice hotel in Kusatsu for leisure

Posted 29 Jun 2016 on Hotels
Staff are really nice, and the breakfast is pretty good. You can easily commiunicate with staff even you don't understand Japanese.
4 out of 5
by Djunadi Putra

Decent ryokan in Kusatsu

Posted 12 May 2016 on Hotels
The ryokan is not exactly in the middle of Kusatsu-onsen, but a bit on the periphery. Since they don't provide a pick up service, you have to take a taxi or walk from the bus station (around 10mins, slightly downhill). The same deal if you want to go to the town center, you'd have to walk about 10-15mins (a little downhill to flat terrain). Plus: - the rate is one of the most reasonable in the area - private onsen - decent size room - strong, free wifi - delicious and reasonably priced breakfast and dinner - massage chair. FREE! Minus: - the location is a bit far from the town center area, a bit inconvenient to get in and out. Tough if you are carrying a big or heavy luggage. But the proprietor did provide me a lift to the bus station when I left - most of the rooms are on the 2nd floor. You have to carry your own luggage upstairs, which did not happen to me at other ryokan - meals are served in the dining room, instead of the usual, in the privacy of your own room All in all, it's not bad. The service could have been more attentive.
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