Ratings based on 660 Verified Reviews

4.3 out of 5
78% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Apr 2024
location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Amazing Stay!

Posted 4 Dec 2023 on Hotels
Amazing meals. Dinner was outstanding, and reasonably priced! Breakfast buffet was excellent with so many choices. Will surely return to the BOSTON Plaza Hotel!
5 out of 5
by A verified traveler

Posted 1 Dec 2023
Very convenient to the train station. The decor is really interesting, especially the hallway in the South Wing. The breakfast buffet is good quality too.
5 out of 5
by A verified traveler

Posted 15 May 2023
Comment from Hotel Management
21 May 2023 by 宿泊課 寺元, Hotel Management
この度は当ホテルをご利用頂き、誠にありがとうございます。 これからも慢心することなく、努力を重ねて参りますので、今後とも宜しくお願い致します。お忙しい中投稿頂きました事、心より感謝致します。
4 out of 5
by A verified traveler

Posted 14 May 2023
Good location which is next to the train station and also within walking distance to the major shopping malls
Comment from Hotel Management
15 May 2023 by 宿泊課 寺元, Hotel Management
この度は当ホテルをご利用頂き、誠にありがとうございます。また今回のご滞在に満足頂けたご様子で、何よりでございます。 これからも慢心することなく、努力を重ねて参りますので、今後とも宜しくお願い致します。お忙しい中投稿頂きました事、心より感謝致します。
5 out of 5
by A verified traveler

Posted 16 Mar 2023
Lovely old stately building. It takes me back to another era. Charming and well maintained. The staff are very helpful and extremely courteous.
Comment from Hotel Management
5 May 2023 by 宿泊課 寺元, Hotel Management
この度は当ホテルをご利用頂き、誠にありがとうございます。 これからも慢心することなく、努力を重ねて参りますので、今後とも宜しくお願い致します。お忙しい中投稿頂きました事、心より感謝致します。
5 out of 5
by A verified traveler

Posted 22 Feb 2023
Nice clean hotel, located in the center of Kusatsu and very near the train station
Comment from Hotel Management
5 Mar 2023 by Accommodation Division SATOSHI TERAMOTO, Hotel Management
Thank you very much for using our hotel this time. We will continue to work hard without being complacent, so please continue to support us in the future. Thank you from the bottom of my heart for taking time out of your busy schedule to post.
5 out of 5
by A verified traveler

Posted 7 Jan 2023
Comment from Hotel Management
16 Mar 2023 by 宿泊課 寺元, Hotel Management
この度は当ホテルをご利用頂き、誠にありがとうございます。 これからも慢心することなく、努力を重ねて参りますので、今後とも宜しくお願い致します。お忙しい中投稿頂きました事、心より感謝致します。
5 out of 5
by A verified traveler

Posted 21 Feb 2022
ありがとうございます。
Comment from Hotel Management
5 Mar 2022 by 宿泊課 寺元敏, Hotel Management
この度は当ホテルをご利用頂き、誠にありがとうございます。 また次回のご利用を心よりお待ちしております。 お忙しい中投稿頂きました事、心より感謝致します。