Ratings based on 131 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2023 on Hotels
by A verified traveler
Read before you go…
Posted 14 May 2022 on HotelsThis hotel was quite frustrating. First of all I will say the only amazing thing about the hotel was the pool. The pool is great and beautiful, however there are many downfalls which negate how great the pool is. First of all if you need wifi on your trip, this is not the place to go. The wifi doesn’t reach any of the rooms, they had pool wifi then made it for staff only, and the only area to use the wifi is in the lobby where it’s loud. I miss getting wifi when I wake up in the morning, but instead I have to go downstairs to get wifi. We were really shocked, but when we left our laptop charger in the lobby and asked for it back that night, they tried to steal it from us. Saying theydidn’t have it. We finally after hours got the charger back from them, only because we said we would call the police as we knew they had it. They also wouldn’t let us see the security footage to show that they took it. That really shocked us a lot that they would do that. They clean the room everyday but don’t clean the kitchen, even though we booked an extra week and they said they would clean the kitchen but didn’t. The shower water is also sometimes cold and sometimes super hot, I waited 20 minutes once waiting for it to finally get hot enough to shower. As I said, the only good thing is the pool, but they close it at six pm and there are always loud kids in the pool as it’s a family hotel. Think before you stay here.
Comment from Hotel Management
20 May 2022 by mehmet, Hotel Management
Miss Nicole
Always Tuntas Family Suites do the best for guest.
Miss Nicole, we have to say that you are not telling truths.
You are telling this hotel is not well but you had new reservation for one week. If we are not good enough we did not understand why you extended your holiday.
finally, blaming hotel with stealing your computer charger is far from the truth. one of our guests found charger at the restourant,gave us and we gave you.
we did our best for you like other guests.
Best Regards
by A verified traveler
Posted 23 Sep 2021
by A verified traveler
Posted 7 Sep 2021 on Hotels
Comment from Hotel Management
7 Oct 2021 by mehmet, Hotel Management
Yorumunuz için teşekkür eder, sizi ağırlamaktan onur duyarız
by A verified traveler
Posted 31 Aug 2021 on Hotels
Comment from Hotel Management
7 Oct 2021 by mehmet, Hotel Management
Yorumunuz için teşekkür eder, sizi ağırlamaktan onur duyarız
by A verified traveler
Very dated place and not sure what 4star rating is
Posted 14 Aug 2021 on HotelsPlace was ok in Fotos. But room was very dated like an old apt. Except for bathroom all was very old with a 13 inch tube tv.
Pool closed while it was sun and hot outside.
Walk to beach is close but not a nice walk unless you like downhill ruin steps . We managed but not a comfortable place. For the price use judgement and see where you accept some thing and some not. A.c. only in living room not bedroom. At night it's cool but sleeping with door open got me bites from unfriendly musquitos.
Comment from Hotel Management
23 Aug 2021 by Yasar Tuntas, Hotel Management
Our hotel getting renovated every year. We have new bathrooms this year. The pool close in 6pm. Thanks.
by A verified traveler
Posted 5 Aug 2021 on Hotels
They sold me hotel room with wifi but they have wifi only public arean anf it is very weak, even you can make voice call on whatsapp. Hotel very durty, no one prefer to go to Tuntas hell hotel.
Comment from Hotel Management
23 Aug 2021 by Yasar Tuntas, Hotel Management
Wifi is in lobby area. Cleaning is our main focus. Please do not misinform our guests.
by A verified traveler
Posted 7 Jul 2021
The bar staff ripped me off. They added items on the bill that I didn't purchase and increased the quantity for the items I did. Their pool closes really early, the kids never got to swim in the pool and they wouldn't accommodate us. Breakfast which was included was terrible, instead of a buffet, the gave each one of us a boiled egg, 3 pieces of cheese, 2 slices of cucumber and tomatoes, a basket of bread and few olives. There was no menu for prepaid breakfast to order from or fruits other than a piece of dried apricot.
Comment from Hotel Management
19 Jul 2021 by Yasar Tuntas, Hotel Management
Thanks for your review. The things that you mentioned about the bar staff is unacceptable. Open buffet is forbidden because of the Covid.
by A verified traveler from Bucharest
Posted 9 Sep 2020
The economic room was dirty, bathroom very dirty, everything old, all the furniture needs to be replaced, the walls were not painted for many years and the breakfast was very poor. Only a plate with just a few pieces..
Comment from Hotel Management
22 Sep 2020 by Yasar Tuntas, Hotel Management
Dear guest we have Safe Tourism Certificate and we are getting checked weekly. We are fully aware of the Covid situation. Cleaning is our main focus. Our hotel is getting renovated and getting painted every year for our guests. Breakfast is not open buffet this year because of the virus.
by A verified traveler
Posted 22 Sep 2019 on Ebookers
The staff was helpful and the room was better than we expected.
