Ratings based on 289 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
14 Oct 2023 by MISAFIR DENEYIMLERI , Hotel Management
Dear Guest,Thank you for taking your valuable time to share your rating with us. We do hope to see you again in the near future.Kind regards,Pine Bay Guest Experiences
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
14 Oct 2023 by MINE ORHAN, Hotel Management
Dear Guest,Thank you for taking your valuable time to share your rating with us. We do hope to see you again in the near future.Kind regards,Pine Bay Guest Experiences
by A verified traveler
Posted 4 Sep 2023
Comment from Hotel Management
12 Sep 2023 by Guest Experiences, Hotel Management
Dear Guest Maryam Alsadat ,Warm greetings from Pine Bay.Please email us from guestexperience@pinebay.com to share information that is more detailed.We appreciate your sharing feedback, and it is our hope that you will give us the opportunity to better serve you in the nearest future.Warm regards,Pine Bay Guest Experiences
by A verified traveler
Posted 25 Aug 2023
Comment from Hotel Management
12 Sep 2023 by MISAFIR DENEYIMLERI , Hotel Management
Değerli Misafirimiz,Güzel yorumlarınız için teşekkür ederiz. Otelimizden memnun kaldığınızı öğrenmek mutluluk verici. En yakın zamanda tekrar misafirimiz olmanız dileğiyle.Saygılarımızla,Pine Bay Misafir Deneyimleri
by A verified traveler
Posted 29 Jul 2022
Renovation, Renovation! I he rooms were in terrible condition, old dirty carpets and wall paper, old showers. Food is great, but the place was understaffed, we had to wait for clean tables at every meal. Beach is beautiful, but the hotel needs major renovation, and more staff.
Comment from Hotel Management
30 Jul 2022 by pinebay, Hotel Management
Hello Mrs. Leman,
First of all we wish you a nice day,
We are sorry for the negative experience you have had in our hotel, Our hotel is one of the most established hotels in the Kuşadası region, We provide arrangements in certain areas every year, However, your valuable comments are very valuable to us, because they increase our motivation to make ourselves better for you valuable.
Thank you also for your nice comments.
Kind regards
by A verified traveler
Posted 3 Jul 2022 on Hotels
We had a wonderful stay at this gorgeous resort! It’s a truly a beautiful place to spend your holiday. The meals were plentiful and had great variety. The beach and pools are perfect. The only issue was the air conditioner in our room didn’t work properly, making a loud sound and not blowing cool air. Then it shut off completely in the middle of the night. We needed to have maintenance come twice. They would not switch us to another room, which would have been much appreciated. We would definitely stay again.
Comment from Hotel Management
19 Jul 2022 by pinebay, Hotel Management
Hello
Greetings from Pine Bay Holiday Resort.
It was a great pleasure to welcome you in our resort hotel.
We would love to see you again with us.
We have taken the necessary notes due to the problem you have experienced. This is very important for us.
Thank you
With love
by A verified traveler
Posted 30 Jun 2022
by A verified traveler
Great stay
Posted 1 Jan 2022 on HotelsSpent a great Christmas here with friends, hotel was clean and staff were great. Food was good but the same each day which was disappointing but tasty.
Comment from Hotel Management
23 Feb 2022 by Mine Orhan , Hotel Management
Dear Guest,
We very much appreciate your comments regarding your stay at the Pine Bay Holiday Resort.
It is always a pleasure to receive positive feedback.We would wish to assure you that we take all comments shared by our guests into thorough consideration for further improvement.
It was our pleasure to host you and hope your next visit will be as pleasant as the previous one.
Warm regards,
Pine Bay Holiday Resort Management Team
by A verified traveler
Cold, cold, cold.
Posted 28 Dec 2021 on HotelsRoom, cold, bar, cold, corridors, cold, food, cold.
My partner suffers from arthritis in hear neck and shoulders, and the cold aggravated it. There is not one high backed chair or settee in the whole hotel to provide any support for her neck.
Comment from Hotel Management
6 Jan 2022 by Mine Orhan , Hotel Management
Dear Guest,
We would like to thank you for taking time to share your experience about your stay. First and foremost, we are deeply sorry to hear the unpleasant experience you have had. Our hotel values put guest satisfaction as top priority and we are committed to our guests, therefore your feedback is very important to us.
Nonetheless, we apologize for any inconvenience you faced.We will be very much looking forward to welcoming you again in our hotel and in your next visit, we shall strive to mend for the unpleasantness from your previous stay.
Best Regards,
Pine Bay Holiday Resort Management Team
by A verified traveler
vacations home
Posted 9 Dec 2021 on HotelsFree close parking, secure, fast check in, wide and clean rooms wıth enough towels, the sea vıew from the balcony is exceptional, big and clean restaurant with so many delicious choices especially for breakfast and dinner, lots of drinks choices, very helpful and fast serving friendly staff.
reasonable price.
nice spa and hammam with professional massage
rooms needs some renovation
Comment from Hotel Management
6 Jan 2022 by Mine Orhan , Hotel Management
Dear Guest,
We very much appreciate your comments regarding your stay at the Pine Bay Holiday Resort.
It is always a pleasure to receive positive feedback. We are so glad to hear that you enjoyed so many of our facilities that we offer to all of our guests.
It was our pleasure to host you and hope your next visit will be as pleasant as the previous one.
Sincerely,
Pine Bay Holiday Resort Management Team
