Kuroishi Hotels

"The staff is very nice!!!"

"This was the most pleasantly surprising hotel that packs a punch well above it's rating. The hotel is very clean with friendly service, amenities, and great breakfast! The room was extremely spacious, closer to north american sized rooms than Japanese. The room was very clean and towels were replaced daily. Wifi worked reliably and I would stay again in the future"

"Close to train station. Nice hotel"

"The room was clean, the amenities had everything that we wanted, including coffee, toiletries and a buffet breakfast. The location was central and staff very friendly. "

"The room was very clean. I loved the pillows for neck support and the mattress was comfortable. The bed was good sized for 2; there was charging available on each side of the headboard and lights could be adjusted on each side. "

"Yes, would stay again"

"Comfortable room, delicious breakfast, and drinking hours included!"

"Clean property, large and comfortable rooms, lovely and helpful staff! "

"Easy access to train station, dining places and convenient stores"

"The rooftop Onsen is wonderful. The hotel is also very close to excellent restaurants."

"Great location with on site parking. Breakfast was unavailable due to renovations but there is a bakery and Lawsons next door."

"It’s on the convenient location. Breakfast was good and staff were nice"

"I checked out before starting breakfast "

"Room was nice, staff very courteous and the food was truly outstanding. "

"Very nice place to stay "

"スタッフは親切、客室は清潔、空調操作のみ温度設定できるとよかったです。"

"スタッフの対応がめちゃくちゃだった。 名前を伝えチェックインするが2泊の予定なのに 1泊と言われ、2泊を伝えるも1泊ですと言われ先払い済みなのにホテル代請求される。 予約画面を見せてようやく対応。 　駐車場を停める場所を聞き、了承を得たが次の日、観光中にめちゃくちゃ電話がかかってきて、出ると駐車場の場所を移動して欲しいと連絡が来て意味がわからない。許可を得たと言っても移動して欲しいと一点張り。予定してたプランを変更してわざわざホテルまで戻ってきた。スタッフ間の連携ができないホテルだと思われる。"

"Everything was very nice and the staff was very helpful."

"No breakfast at the hotel. Location very close to the JR train station. Strictly 3pm check-in, no variance."

"Great hot spring!"