Ratings based on 100 Verified Reviews

4.3 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Time for an upgrade of facilities

Posted 1 May 2022 on Hotels
Hotel needs some pizazz. Getting old and tired. Same decor for many years now. Poor outdoor lighting and on-site parking almost impossible . Staff very friendly and kitchen staff especially so. Highlights are breakfast is bountiful. Ventilation is open swim area should be approved and someone needs to monitor pool seating to stop guests from leaving towels but never lay or sit not allowing other guests to secure seating
Comment from Hotel Management
2 May 2022 by Kristjan, Hotel Management
Thank you for choosing the Grand Rose Spa Hotel for relaxation. Your experience and feedback are important to us
5 out of 5
by A verified traveler

Great Spa in Saaremaa

Posted 4 Jan 2021 on Hotels
Очень красивый отель-спа. Чистые номера,красивый интерьер,отличный завтрак+холодное шампанское! Удобные кровати и подушки. Единственное, что халаты цвета очеь уставшей старой розы.Если Спа поменяет их на новые,будет замечательно. Из всех Спа на Сааремаа- этот лучший! Рекомендуем!
4 out of 5
by A verified traveler

Posted 22 Aug 2020
The SPA was very good and the variety of the Saunas were amazing.
Comment from Hotel Management
24 Aug 2020 by Kristjan, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 4 Aug 2020 on Hotels
Comment from Hotel Management
7 Aug 2020 by Kristjan, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 3 Jul 2020 on Hotels
Comment from Hotel Management
7 Jul 2020 by Kristjan, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 2 Aug 2019
+ Location and food in restaurant. - Spa needs renovation, roof is dropping down, tiles going off. Breakfast room is all in mold, hardly could breath
Comment from Hotel Management
2 Aug 2019 by Kristjan, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 18 Jun 2019
Comment from Hotel Management
18 Jun 2019 by Kristjan, Hotel Management
Thank you for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted 30 Aug 2018 on Orbitz
Standard room is very small with no air conditioner, but with a fan standing on a chair and when it is ON, it creates a lot of noise... There is a bathrobe in a room, but no single-use slippers (you should pay for them extra, that is kind of strange) No lockers for hotel guests in SPA. However, SPA itself is good.
Comment from Hotel Management
31 Aug 2018 by Kristjan Ader, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 29 Aug 2018
Lovely hotel with great spa facilities. Breakfast had a fantastic range of options. Great central location. Very enjoyable stay.
Comment from Hotel Management
31 Aug 2018 by Kristjan Ader, Hotel Management
Thank you for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler from UK

Horrendous decor & plastic flowers

Posted 12 Aug 2018
Terrible decor - 4 clashing patterns in our room & orange fleeces on the bed. Green sludge walls and brown patterned carpet. Definitely not my taste but may work for others
Comment from Hotel Management
21 Aug 2018 by Kristjan Ader, Hotel Management
Thanks for staying with us. We appreciate your feedback!