Ratings based on 420 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Clean and relatively spacious room for its price. Enjoyed the complimentary tea!
by A verified traveler
Posted 9 Mar 2024
by A verified traveler
Posted 26 Feb 2024
by A verified traveler from Chicago
Posted 19 Feb 2024
This seems like a brand new property. I don't think I have ever stayed at hotel in such immaculate condition. There is none of the wear and tear from luggage rubbing against trim or walls. No stains on the carpet or walls. The cost for our stay was extremely reasonable. There is self-service laundry, an ice maker, and a microwave available to guests. Additionally, there is an area to pick up amenities such as toothbrushes, bath salts, and instant coffee. The small gift shop sells local demin products. The onsite restaurant offers afternoon tea (which we did not try at this location. However, based on our experience at their Fukuoka property, the tea is really impressive). The location is a short walk from the historic district and the train station. The one down side is the beds! We stayed in a twin room on the third floor overlooking the parking lot. The beds are extremely firm-kind of like sleeping on the floor. The pillow was also extremely firm. This combination of firmness made it hard to find a comfortable position for sleeping.
by A verified traveler
The first mum& daughter only trip
Posted 14 Feb 2024 on HotelsI was disappointed with the breakfast that it was just a bag with small portions of food inside. Coffee was instant coffee. No fruit juice but just water with ice. It wasn't clear in their website about this. I think they should tell us how small their breakfast service is.
by A verified traveler
Posted 31 Dec 2023
Afternoon tea service was pleasant surprise. Great location for historical district along canal.
by A verified traveler from San Diego
Posted 18 Dec 2023
by A verified traveler
Posted 30 Nov 2023
by A verified traveler
Posted 4 Nov 2023 on Hotels
by A verified traveler
Posted 26 Oct 2023 on Hotels
