Ratings based on 884 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Was very easy and convenient
Comment from Hotel Management
17 May 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
Thank you for staying at Toyoko Inn Kumamoto Ekimae. At 27 stories, our hotel is the tallest Toyoko Inn in Japan and boasts a great view. We look forward to seeing you again.
by A verified traveler
Posted 17 Apr 2024
Great location, just a 2-3min walk from Kumamoto Station/ Amu Plaza.
We were blessed with a high floor twin room with good view of the city. Room is tight & would be tough to open up luggage but it was ok for us as we had couriered our large luggages to the next hotel.
Beds were ok and the free breakfast was basic but adequate & yummy to me.
Great value for the price.
Comment from Hotel Management
19 Apr 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
Thank you for staying at Toyoko Inn Kumamoto Ekimae. I appreciate your compliments. Our hotel is close to Kumamoto Station, making it very convenient for traveling and sightseeing. We are very happy to be able to enjoy the proud view of Kumamoto from the upper floors. I'm glad you were satisfied with the breakfast. We look forward to seeing you again.
by A verified traveler
Posted 13 Apr 2024
十分推薦，地理環境非常方便距離熊本JR站三到5分鐘路程，早餐也不錯的
Comment from Hotel Management
19 Apr 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
感謝您入住東橫INN熊本站前。 距離熊本站步行3分鐘，交通便利。早餐方面，我們自製的味噌湯和咖哩很受歡迎。 我們期待再次見到您
by A verified traveler
Posted 8 Apr 2024
Super convenient location, only a few minutes from the station. Check in/out process was very quick and easy. Room was a good size, and as we stayed high up, we had a great view of the city. The bed was very firm though and the walls arent the thickest so you can occasionally hear other people.
Comment from Hotel Management
9 Apr 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
Thank you for staying at Toyoko Inn Kumamoto Ekimae.Conveniently located 2 minutes walk from Kumamoto Station.Our location is the highest hotel in Toyoko Inn. [27 floors]We look forward to seeing you again.
by A verified traveler from Yoder
Posted 2 Apr 2024
Good value for the money. Close to all transportation.
Comment from Hotel Management
4 Apr 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
Thank you for staying at Toyoko Inn Kumamoto Ekimae. Our hotel is close to Kumamoto Station, bus and tram stops, and is conveniently located for easy access to Zhuanghua Street and the city center. There is also a station building nearby, so it is convenient for eating and shopping. We look forward to seeing you again.
by A verified traveler from Phuket
Posted 31 Mar 2024
Best Hotel
Comment from Hotel Management
1 Apr 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
Thank you for staying at Toyoko Inn Kumamoto Ekimae.Thank you for your highest rating. Recently, we have expanded our breakfast menu, so please stay with us again next time.We look forward to seeing you again.森山
by A verified traveler
Posted 17 Mar 2024
Clean and good breakfast
Comment from Hotel Management
20 Mar 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
Thank you for staying at Toyoko Inn Kumamoto Ekimae.Thank you very much for your compliment. For breakfast, we have increased the variety of side dishes and Kumamoto cuisine, so please come and have a look.We look forward to seeing you again.
by A verified traveler
Posted 15 Mar 2024
Very basic but vety clean, comfortable. Adjacent Kumamoto Station and Amu Plaza have lots of dining options at various price points. Bus and trams stop right out front.
Comment from Hotel Management
29 Mar 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
Thank you for using Toyoko Inn Kumamoto Ekimae. Thank you for your wonderful comment. Our hotel is conveniently located for access to Kumamoto Station, a variety of public transportation such as trams and buses. We look forward to seeing you again.
by A verified traveler
Don't try self-check in
Posted 27 Jan 2024 on HotelsSelf check in experience is awful. The machine won't recognize the confirmation no. or your name. The hotel has a different set of confirmation, that means their system is not linking well. Don't waste time to do self check in.
They only prepare 1 set of slipper for 2 pax, they may charge you for exchange 60YEN for the extra one.
Comment from Hotel Management
31 Jan 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
Thank you for staying at Toyoko Inn Kumamoto Ekimae.We apologize for any inconvenience caused by the automatic check-in machine.If you have any questions, our staff will be happy to assist you.We look forward to seeing you again.
by A verified traveler
Posted 15 Jan 2024
Graat staff!!!
Comment from Hotel Management
16 Jan 2024 by 東横INN熊本駅前 くちこみ担当, Hotel Management
東横INN熊本駅前にご宿泊いただきありがとうございます。スタッフをお褒めいただきありがとうございます。またの宿泊をお待ちしております。
