Ratings based on 884 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
Very close to station.
by A verified traveler
Posted 19 May 2024
Great location, and comfortable beds for a quick stopover and visit to Kumamoto castle. Filthy carpet, outdated bathroom even on renovated 9th floor.
by A verified traveler from Calgary
Posted 30 Apr 2024
The hotel is located next to Kumamoto station. Transportation is very easy both locally and going to other places. There are many restaurants inside the station with lots of dining options. Like it.
by A verified traveler
Posted 27 Mar 2024
Great location, and friendly staff!
by A verified traveler
Posted 14 Mar 2024 on Hotels
by A verified traveler
Posted 21 Feb 2024
We stayed in Kumamoto for three nights. Rooms were spacious and clean. It was sweet they provided a little bag for my son with slippers. The staff was friendly and spoke English. I enjoyed extra clean towels each day. The breakfast buffet had a lot of selections for western type food but was more pricey than I would have liked to spend. This hotel was walking distance to the train station which was very convenient for us. Overall, I enjoyed our stay at this hotel.
by A verified traveler
Posted 14 Feb 2024
Staff are friendly and helpful. Property is next to the Amu Shopping mall, train, bus and tram station. Very convenient.
by A verified traveler
Posted 5 Feb 2024
Super spacious room. Amazing. Lots of storage spaces. Very comfortable. Bathroom little dated. Otherwise perfect. Awesome location next to train station.
by A verified traveler
Posted 2 Feb 2024
next to train and bus station, super convenient