Ratings based on 774 Verified Reviews

4.8 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Great staff and convenient location.
5 out of 5
by A verified traveler

Posted 26 May 2024
Excellent service, unbeatable hotel location within steps to everything you need. Overnight parking here was easy at only ¥1000 per night (till 12nn). Our 3 nights stay here was simply the highlight of our two weeks trip in Kyushu.
5 out of 5
by A verified traveler

Posted 22 May 2024
nice clean spacious
5 out of 5
by A verified traveler

Posted 20 May 2024
Clean, convenience.
4 out of 5
by A verified traveler

Posted 19 May 2024
Hotel was clean and conveniently located. Staff was very helpful and courteous.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
4 out of 5
by A verified traveler

Posted 15 May 2024
A very new hotel, nice staffs
5 out of 5
by A verified traveler

Posted 13 May 2024
Great hotel in the Kumamoto train station. Shopping plaza and many good restaurants too
5 out of 5
by A verified traveler from APO

Posted 12 May 2024
Stayed two nights. Had a very nice room on the 12th floor. Check-in at 3:00 p.m. was fast and easy. Hotel was very modern and very tastefully decorated, and it has a very nice onsen (with sauna). I didn't eat at the hotel restaurant, so I cannot comment on the food quality and service. The hotel is right next to Kumamoto Station; the station and the shopping mall below it offer some shops and a few restaurants, but otherwise, the area around the station is very quiet and businesslike. Overall, I quite enjoyed my stay and highly recommend this hotel. Thank you!
4 out of 5
by A verified traveler

Posted 11 May 2024
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