Ratings based on 436 Verified Reviews

3.8 out of 5
64% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Apr 2024
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
2 out of 5
by A verified traveler

Posted 24 Jan 2024
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
3 out of 5
by A verified traveler

Posted 9 Nov 2023 on Hotels
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
5 out of 5
by A verified traveler

Posted 25 Sep 2023
i have been in that hotel for 2 days and i enjoyed ..
4 out of 5
by A verified traveler

Posted 2 Aug 2023 on Hotels
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
5 out of 5
by A verified traveler

good

Posted 19 Dec 2019 on Hotels
It was cheap and good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2019
5 out of 5
by A verified traveler

Posted 15 Oct 2019 on Hotels
Nice Japanese (business) style with the usual bijou bedrooms but a great price and good location right on the tram tracks for routes A & B and close to JR rail station. NearSuizenji gardens and plenty of food outlets and supermarket nearby. Small but nice lobby with welcoming staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2019 on Hotels
3 out of 5
by A verified traveler

Posted 7 Apr 2019 on Hotels
I booked a non-smoking room but it definitely didn't smell like it. Bathroom was mouldy and could use a good clean. Close to Suizenji garden. Not a lot of food options in the area.