Ratings based on 308 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 22 May 2024
Good location (It was convenient as there are many restaurants nearby.)
clean room, kind staffs,nice spa. Everything was good. Thank you.
Comment from Hotel Management
24 May 2024 by REF Kumamoto by Vessel Hotels Front Murakami, Hotel Management
Thank you very much for staying at REF Kumamoto by Vessel Hotels.We would also like to thank you for taking the time out of your busy schedule to post a review.We are glad to hear that you enjoyed our hotel during your stay.Your kind words are an encouragement to all of our staff.All of our staff will continue to strive to provide even better service by being attentive to our customers.If you are in the area again, please use REF Kumamoto by Vessel Hotels.We look forward to seeing you again soon.
by A verified traveler from KAILUA KONA
Posted 15 Apr 2024
Nice hotel. Great location
Comment from Hotel Management
15 Apr 2024 by REF Kumamoto by Vessel Hotels Front Murakami, Hotel Management
Thank you very much for staying at REF Kumamoto by Vessel Hotels.We would also like to thank you for taking the time out of your busy schedule to post a review.We are very happy to hear that you enjoyed our hotel during your stay.All of our staff will continue to strive to provide services that satisfy our customers.If you are in the area again, please stop by REF Kumamoto by Vessel Hotels.We look forward to seeing you again soon.
by A verified traveler
Posted 6 Mar 2024 on Hotels
Comment from Hotel Management
17 Mar 2024 by REF Kumamoto by Vessel Hotels, Hotel Management
Thank you for staying at REF Kumamoto by Vessel Hotels.
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
24 Feb 2024 by REF Kumamoto by Vessel Hotels Imamura, Hotel Management
Thank you for staying at REF Kumamoto by Vessel Hotels.Thank you very much for taking the time out of your busy schedule to post. All of our staff are looking forward to the day when we can use your service again.Regards,
by A verified traveler
Posted 22 Feb 2024
Good location and service
Comment from Hotel Management
24 Feb 2024 by REF Kumamoto by Vessel Hotels Imamura, Hotel Management
Thank you for staying at REF Kumamoto by Vessel Hotels.Our hotel is located in the center of Kumamoto, making it convenient for shopping and dining. It is also convenient for getting around as it is close to the bus terminal and tram station.We always strive to provide friendly customer service so that our customers can use our services with peace of mind. We are very happy to hear that you were satisfied with our stay.We look forward to seeing you again.Regards,
by A verified traveler
Posted 14 Feb 2024 on Hotels
by A verified traveler
Posted 6 Feb 2024 on Hotels
by A verified traveler
Posted 16 Jan 2024 on Hotels
by A verified traveler
Posted 26 Dec 2023
Comment from Hotel Management
24 Jan 2024 by レフ熊本byベッセルホテルズ 荒牧, Hotel Management
この度はレフ熊本byベッセルホテルズをご利用いただきまして誠にありがとうございます。また評価にもご協力いただきまして重ねてお礼申しあげます。お気づきの点がございましたらお気軽にお声掛けください。またのご利用をスタッフ一同、心よりお待ち開いております。
