Ratings based on 307 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
It was always some noise, also I could hear the someone’s snoring. Other is just ok. Breakfast is so good.
Comment from Hotel Management
21 May 2024 by Hotel Hokke Club Kumamoto, Hotel Management
Thank you for using our hotel this time. As you mentioned in your post, we apologize for the inconvenience caused by the noise from other rooms during your stay and for not being able to enjoy your stay. If you have the opportunity to visit us again next time, please feel free to contact the front desk. Our first priority is to ensure that our customers can use our services safely and with peace of mind.We look forward to seeing you again.
by A verified traveler
Posted 13 Feb 2024
The staff were lovely - English was fine.
Thank you so much!
Comment from Hotel Management
19 Feb 2024 by Hotel Hokke Club Kumamoto, Hotel Management
Thank you for posting this time.Did you have a good time and relax?We look forward to seeing you again.
by A verified traveler
Posted 14 Nov 2023
The staff really friendly and nice!
Comment from Hotel Management
17 Nov 2023 by Peichi, Hotel Management
Thank you very much for choosing Hotel Hokke Club Kumamoto from among the many accommodation facilities in Kumamoto City.Thank you very much for your kind words.We will continue to strive to improve our services so that we can receive feedback like this.If you come to Kumamoto City, all of our staff will be looking forward to seeing you again.
by A verified traveler
Just OK by a Thin Margin
Posted 23 Sep 2020 on HotelsHotel looks tired from the outside, but the interior is much better. No parking, but there is coin parking for ¥900 per day adjacent to the property. Bathroom has the tub/sink combination that is all too common in old Japanese hotels, and simply outdated by today’s standards. Location is great - short walk to downtown. Biggest complaint were the bedsheets - rough enough to be unpleasant.
by A verified traveler
Posted 4 Jan 2020
by A verified traveler from Singapore
Posted 14 Oct 2019
Good location on main tram line from station. Decent size room
by A verified traveler
Posted 8 Oct 2019
by A verified traveler
Convenience budget hotel
Posted 6 Jan 2018 on HotelsParking is not free and need extra charge on it.
by Patrizzia Joyce
Good location, nice breakfast!!
Posted 17 Apr 2017 on HotelsIt was a good stay, with a nice location near the tram stop! I love the japanese breakfast that serves famous dishes from Kumamoto
by A verified traveler
Posted 5 Apr 2017 on Hotels
Overall was good, just one thing I don't understand the reason why my friend husdband didn't give access to the onsen? At first we thought only lady onsen is available, but later we find out actually there's a gent onsen too.
