Ratings based on 161 Verified Reviews
4.7 Room cleanliness
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Perfect for family
Comment from Hotel Management
24 Mar 2024 by FAV HOTEL KUMAMOTO フロントスタッフ, Hotel Management
Thank you very much for using our hotel. We will continue to work hard to ensure customer satisfaction. We look forward to seeing you again.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
15 Apr 2024 by FAV KUMAMOTO, Hotel Management
Thank you for your review!!
by A verified traveler
Posted 9 Mar 2024
Great place to stay self check in with great facilities
Comment from Hotel Management
14 Mar 2024 by FAVHOTEL KUMAMOTO, Hotel Management
Thank you very much for using our hotel. We would also like to thank you for your feedback. We are glad to see that you had a comfortable stay and read your comments. We will do our best every day to ensure that our customers have a comfortable stay. We look forward to seeing you again.
by A verified traveler
Posted 27 Feb 2024
Loved our stay at this property! Great spacious apartment hotel that was in a convenient location near a lot of the local attractions in Kumamoto. Limited parking, but there are plenty of parking lots nearby to use. Staff was very helpful in directing us to them and check-in was a breeze.
Comment from Hotel Management
29 Feb 2024 by FAVHOTEL KUMAMOTO, Hotel Management
Thank you very much for using our hotel. We would also like to thank you for your feedback. We are glad to see that you had a comfortable stay and read your comments. We will do our best every day to ensure that our customers have a comfortable stay. We look forward to seeing you again.
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by FAV HOTEL KUMAMOTO フロントスタッフ, Hotel Management
Thank you very much for using our hotel. We will continue to work hard to ensure customer satisfaction. We look forward to seeing you again.
by A verified traveler
Posted 2 Jan 2024
Comment from Hotel Management
15 Jan 2024 by FAV HOTEL KUMAMOTO フロントスタッフ, Hotel Management
Thank you very much for using our hotel. We will continue to work hard to ensure customer satisfaction. We look forward to seeing you again.
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
5 Jan 2024 by FAV HOTEL KUMAMOTOフロントスタッフ, Hotel Management
当ホテルにご宿泊頂きありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。今後はお客様にご満足いただける様、精一杯努力してまいります。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by Hotel guest support, Hotel Management
Thank you for choosing our hotel.We are delighted to hear that you enjoyed your stay at our hotel.We will continue to make every effort to satisfy our guests.We look forward to welcoming you again.
by A verified traveler
Posted 12 Dec 2023 on Hotels
Comment from Hotel Management
17 Dec 2023 by Hotel guest support, Hotel Management
Thank you very much for choosing our hotel.We will continue to make every effort to satisfy our guests.We look forward to welcoming you again.
by A verified traveler
Posted 11 Dec 2023
Apartment style stay with washing machine and dryer in the room was great for a base to explore the city, Aso and Takachiho. Buck beds loved by kids.
Comment from Hotel Management
17 Dec 2023 by Hotel guest support, Hotel Management
Thank you very much for choosing our hotel.Thank you also for your feedback.We are glad to hear that you had a pleasant stay with us.We will continue to make every effort to ensure that our guests have a pleasant stay with us.We look forward to welcoming you again.
