Ratings based on 213 Verified Reviews

3.9 out of 5
100% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jun 2024
The staff have an excellent customer service. The hotel is very close to everything like 3-5mins walk to Kumagaya Station and the malls are also next to each other. There is even a Wagyu Place just next to the hotel. I will definitely book again in the near future. I have so much positive things to say but ill stop right here 😁
1 out of 5
by A verified traveler

Posted 27 Apr 2024
Comment from Hotel Management
19 May 2024 by 東横INN熊谷駅フロント, Hotel Management
この度は当館をご利用頂きまして、誠にありがとうございます。またお忙しい中ホテルアンケートにもご協力頂き、誠にありがとうございます。お客様のまたのご利用を心よりお待ち申し上げます
5 out of 5
by A verified traveler

Posted 1 Jan 2024
Comment from Hotel Management
8 Jan 2024 by 東横INN熊谷駅北口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 10 Jun 2023
Comment from Hotel Management
14 Jun 2023 by 東横イン熊谷駅北口, Hotel Management
この度は当館にご宿泊いただき、誠にありがとうございました。ご満足いただけたのことで大変嬉しく思います。また機会がございましたらご利用くださいませ。スタッフ一同お待ちしております。この度はありがとうございました。
4 out of 5
by A verified traveler

Posted 3 Apr 2023
Comment from Hotel Management
24 Apr 2023 by 東横INN熊谷駅北口, Hotel Management
この度は当館をご利用頂きまして誠にありがとうございます。今回のご滞在もゆっくりお過ごし頂けましたでしょうか。今後も満足いただけますよう、スタッフ一同精進してまいります。またのお帰りをスタッフ一同心よりお待ち申し上げております。
4 out of 5
by A verified traveler

Posted 3 Oct 2022
It was great how close and convenient it was to the station. Hotel was super clean. Food was delicious.
Comment from Hotel Management
13 Nov 2022 by 東横イン熊谷駅北口フロント, Hotel Management
We are very much looking forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 18 Sep 2022 on Hotels
Comment from Hotel Management
19 Sep 2022 by 東横イン熊谷駅北口, Hotel Management
この度は当館にご宿泊いただき、誠にありがとうございました。また機会がございましたらご利用くださいませ。スタッフ一同お待ちしております。この度はありがとうございました。
4 out of 5
by A verified traveler

Posted 17 Sep 2022
I would like to stay again.
Comment from Hotel Management
18 Sep 2022 by 東横イン熊谷駅北口フロント, Hotel Management
Thank you very much!We are very much looking forward to welcoming you again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2022
4 out of 5
by A verified traveler

Posted 28 Jul 2021
Clean and simple, great for a one-night stay.