Ratings based on 26 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2020 on Hotels
by A verified traveler
Posted 29 Apr 2020 on Orbitz
The location of the resort is quite remote but that's what we were looking for. You can ride the bike (if you are in good shape) or take a taxi to the tip of Borneo. We drove with Jenny. She has an old car but it has AC and Jenny is very nice. The bungalows are spacious. Since it was low season we got a unit in the front row. We were disappointed that the "Biostation" does not exist anymore. Access to the ocean in front of the resort is difficult. You need to walk a little bit to have better access. Only the ares in front of the resorts are cleaned up. Overall we spent some nice quiet days at the resort.
by A verified traveler
The owner is rude. Very bad experience.
Posted 22 Dec 2019 on HotelsThe owner is rude. The grass not trimmed. Really hard to walk on the trail. Beach is dirty full off trash. No wifi. Very poor service.
by A verified traveler
Posted 23 Nov 2019
by A verified traveler from Adelaide, Australia
Posted 23 Jul 2019
Staff are very friendly and helpful. Rooms are beautiful, clean and large. Resort is quiet. Snorkelling trip is wonderful. Food is tasty, but sometimes takes a while to arrive.
by A verified traveler
Sigh..
Posted 10 Jul 2019 on HotelsThe name is misleading in a lot of ways but nice location that is calm. Service in all areas is substandard and the beach is extremely dirty with very little access. Being a bio resort more effort can be done in trying to keep the beach clean. Grounds at the resort equally the same, unkempt which is a harbour for. Mosquitos to thrive
by A verified traveler
Peaceful stay
Posted 26 Nov 2018 on HotelsAmazing place but staff service let’s it down. The rooms are clean and comfortable. The beach is great. Very quiet. The scuba centre led up by Giovanni is the highlight. Giovanni was a great instructor and we went out for a great scuba dive one morning. The restaurant staff really let this place down. Unhelpful, no special request, very little knowledge of vegetarianism. Recommend for a short stay in peace. Need a car rental and eat out elsewhere
by A verified traveler from Malaysia
Posted 30 Oct 2018
Perfect for serene and tranquile seekers. Staffs are incredibly helpful
by A verified traveler
Posted 17 Sep 2018 on Hotels
1) Too outskirt from other people and the road leading to the site is through a plantation, not proper tarmac road. It was too dark and dangerous at night.
2) Staffs at the cafe don't have basic serving rules, he handed the fork and knife pointed the sharp part to me.
3) Toasted bread was cold and hard when they served.
4) Orange juice only served when we were done with the whole breakfast.
5) Dogs were everywhere, even at the dining area and they came to our table asking for food.
6) Overall compound not kept well and the beach were left unattended.
7) No kettle in the hut, not even a mineral water bottle, no beverage facilities at all.. guests have to walk (distance depends on location of your hut) to cafe to get water from water dispenser or make orders if the cafe still open.
by A verified traveler from Kuala Lumpur
Terrible experience
Posted 11 Sep 2018Had problem with checkin, only able to checkin at 9.00pm. Had to wait for almost 3 hrs due to the hotel's system glitch (double booking). No refund received, no complimentary drinks, only an apology when they handed over the key at 9.00pm. Dirty restaurant with dogs sitting around while guests having breakfast & dinner. Breakfast finished at 8.30am. A lot of ants inside of the sugar pot. Cleanliness of the resort in overall is not well maintained. Will not come again and will not recommend to friends & family.
