Ratings based on 3 Verified Reviews
3.0 Room cleanliness
3.0 Service & staff
2.3 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2019 on Hotels
by A verified traveler
Posted 8 Nov 2018
Basic but comfortable and clean. This could be a great place to stay if you have business nearby but there wouldn't be much reason to stay in this residential area otherwise.
I suggest accepting airport pick up. It is not easy to find the place. Taxi driver couldn't find it and people in the neighbourhood weren't aware of it. The person who was supposed to meet us didn't answer the phone so it took a long time to get into the building.
Comment from Hotel Management
15 Nov 2018 by Lisa, Hotel Management
Hi.. Thank you for staying at Natol Homestay. We regret any inconvenienced caused by our staff. We will improve from time to time. Perhaps we will see u again in Natol Homestay / Natol Travelers & Business Inn in future..
Recommended
for Personal Eventby A verified traveler
Posted 14 Apr 2018 on Hotels
Very friendly staff. A little complicated with check in but everything else was sorted. Friendly and caring staff indeed.
Comment from Hotel Management
18 Apr 2018 by Chatty, Hotel Management
Dear Jordan,
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We apologies about your check-in was a bit complicated, and we will do our best to improve it. We look forward to seeing you on your next trip to Kuching!
Best Regards,
Chatty, Reservation staff
