Ratings based on 465 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
Overall is good.
Comment from Hotel Management
2 May 2024 by Nabilah M.J. Marcom Executive, Hotel Management
Dear TEOW MING ,We appreciate your rating! We're pleased to hear that you had a good experience during your stay. If there's anything specific you'd like to share with us to make your next stay even better, please feel free to reach out. We look forward to seeing you again!Yours sincerely,
by A verified traveler
Posted 16 Dec 2023
Studio room was newly renovated & nicely done!
by A verified traveler
Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Azrin, Hotel Management
Dear Valued Guest,Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! Thank you for the perfect rating. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Thank you.Sincerely,Azrin Ramli
by A verified traveler
Posted 13 Aug 2023
Fun car ride at the beach, nice pool! Friendly staff and delicious night buffet! We had a memorable moment , thank you Swiss garden!
Comment from Hotel Management
16 Aug 2023 by Azrin, Hotel Management
Dear Chooy Yee, Warmest Greeting from Swiss Garden Beach Resort, Kuantan!! Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Swiss-Garden Beach Resort Kuantan. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Thank you.Sincerely,Azrin Ramli
by A verified traveler
Posted 24 Jul 2023 on Hotels
The bathroom is old and dated.
Comment from Hotel Management
26 Jul 2023 by Best Regards, AL HAZIQ Marcom Manager, Hotel Management
Dear Beloved Guest,Warmest greeting from Swiss Garden Beach Resort Kuantan!We would like to thank you for your time for the rating and comment. We will take the compliment as our appreciation to stay excellent and do better. We will upgrade our facilities starting this year (March 2023) just for your information just to ensure our guest’s satisfaction meet the requirements. We will improve on particular matter mentioned and our apologies for inconveniences caused. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Thank you.We are looking forward to welcoming you again in the future. Stay Safe & Have a good day!:)
by A verified traveler
Hotel suitable for family and kids
Posted 30 Jun 2023 on Hotelsthe location is great, just next to beach. Now under renovation, half wings under construction, noisy .
Under the bed, can found shoes.
I booked family room, the small room aircond is not cool
Overall, the hotel is great, will come again.
Comment from Hotel Management
30 Jun 2023 by AL HAZIQ, Hotel Management
Dear Beloved Guest,Warmest greeting from Swiss Garden Beach Resort Kuantan!We would like to thank you for your time for the rating and comment. We will take the compliment as our appreciation to stay excellent and do better. We will improve on particular matter mentioned and our apologies for inconveniences caused. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Thank you.We are looking forward to welcoming you again in the future. Stay Safe & Have a good day!:)Best Regards,AL HAZIQMarcom Manager
by A verified traveler
Posted 28 Jun 2023
Comment from Hotel Management
30 Jun 2023 by Best Regards, AL HAZIQ Marcom Manager, Hotel Management
Dear Beloved Guest,Warmest greeting from Swiss Garden Beach Resort Kuantan!We would like to thank you for your time for the rating and comment. We will take the compliment as our appreciation to stay excellent and do better. We will improve on particular matter mentioned and our apologies for inconveniences caused. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Thank you.We are looking forward to welcoming you again in the future. Stay Safe & Have a good day!:)Best Regards,AL HAZIQMarcom Manager
by A verified traveler
Posted 9 Jun 2023
Weekday stay was quiet and less crowd. Breakfast was okay with east and west selection. Pool n beach were well maintained.
Overall rating 8/10
Comment from Hotel Management
17 Jun 2023 by Best Regards, AL HAZIQ Marcom Manager, Hotel Management
Dear Beloved Guest,Warmest greeting from Swiss Garden Beach Resort Kuantan!We would like to thank you for your time for the perfect rating and generous comment. We will take the compliment as our appreciation to stay excellent and do better. We are so happy to hear that you enjoyed your time at Swiss-Garden Beach Resort Kuantan. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Thank you.We are looking forward to welcoming you again in the future. Stay Safe & Have a good day!:)Best Regards,AL HAZIQMarcom Manager
by A verified traveler
Posted 29 May 2023
Comment from Hotel Management
30 Jun 2023 by Best Regards, AL HAZIQ Marcom Manager, Hotel Management
Dear Beloved Guest,Warmest greeting from Swiss Garden Beach Resort Kuantan!First and foremost we would like to thank you for choosing us. We appreciate your time to rate us and much appreciated. Regarding your disappointment, we are truly apologize for any inconveniences caused. We will investigate for further action to improve. We acknowledge your constructive comment and we hope to serve you better next time. Stay Safe and have a good day!:)Thank you so much.
by A verified traveler
Posted 8 May 2023 on Hotels
Comment from Hotel Management
13 May 2023 by AL HAZIQ, Hotel Management
Dear Beloved Guest,Warmest greeting from Swiss Garden Beach Resort Kuantan!We would like to thank you for your time for the perfect rating. We will take the compliment as our appreciation to stay excellent and do better. We are so happy to hear that you enjoyed your time at Swiss-Garden Beach Resort Kuantan. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Thank you.We are looking forward to welcoming you again in the future. Stay Safe & Have a good day!:)Best Regards,AL HAZIQMarcom Manager
