Ratings based on 26 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2022
easy access to all area. The studio room is very spacius and well maintained.
Everywhere goes is very near
Comment from Hotel Management
17 Aug 2022 by Natasha, Hotel Management
Hi Mohd Ridzuan,
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 3 Apr 2021 on Hotels
Comment from Hotel Management
3 Apr 2021 by General Manager, Hotel Management
Dear Chee Keong,
Thank you for the rating and my apologies for any short coming. We will continue to improve accordingly. Have a pleasant day ahead and stay safe, stay healthy.
by A verified traveler
Posted 31 Mar 2021 on Hotels
The sea views which can be seen from my room was amazing. However, cleanliness need to be improved. The cleaner left 2 glasses drink in the sink in the toilet with the cleaning towel. I believed she forgot to clean the glasses. The box of shower cap, and other amenities in the toilet were soggy and were not replaced with new ones.
Overall, the room was okey.
Comment from Hotel Management
31 Mar 2021 by General Manager, Hotel Management
Dear Hafsah,
Thank you for the constructive comment and my apologies for the shortcoming that you encounter. We have escalate this to the attention of the housekeeper and we will address this accordingly.
by A verified traveler
Good stay
Posted 6 Dec 2020 on HotelsSuitable for family getaways. Feel disappointed with bathroom which not so good
Comment from Hotel Management
11 Dec 2020 by General Manager, Hotel Management
Dear Guest,
Thank you for the comment and my apologies for the shortcoming. We will review it accordingly.
by A verified traveler
Posted 13 Oct 2020 on Hotels
the pool was soooooo crowded, shd give some limits or time on who shd use it and for how long.
Comment from Hotel Management
13 Oct 2020 by General Manager, Hotel Management
Dear Guest,
Thank you for the comment and my apologies for this.
by A verified traveler
Posted 12 Oct 2020
Comment from Hotel Management
12 Oct 2020 by General Manager, Hotel Management
Dear Guest,
Thank you for the rating and my apologies for any shortcoming.
by A verified traveler
Posted 12 Oct 2020
Overall room is ok but you cannot control the speed of the fan, either off or on with max speed which is terrible.
The waiting time at lift is crazy especially during check out peak time..waited for more than half an hour.
Comment from Hotel Management
12 Oct 2020 by General Manager, Hotel Management
Dear Guest,
Thank you for the comment and my apologies for that matter.
by A verified traveler
Posted 7 Oct 2020 on Hotels
Comment from Hotel Management
7 Oct 2020 by General Manager, Hotel Management
Dear Siti,
Thank you for the rating and looking forward to welcome you again.
by A verified traveler from Kuala Lumpur
Posted 20 Sep 2020
Hotel is fine.accomadation is good.
Good services from front desk and cafe staff.
Love the foods of Swiss cafe.
Notes: please ensure all customer are follow S.O.P COVID-19. Put a security to control the lif.
Bad experience.in lif more than 6 person.
People's didn't follow sop at all. Hotel need to strict on the sop.
Comment from Hotel Management
22 Sep 2020 by General Manager, Hotel Management
Dear Lynn,
Thank you for the comment and rating. We look into this and address it accordingly.
by A verified traveler
Posted 18 Sep 2020 on Hotels
Nice view, near to Ana ikan bakar.
Comment from Hotel Management
22 Sep 2020 by General Manager, Hotel Management
Dear Muhammad,
Thank you for the rating and comment. Looking forward to welcome you again.
