Ratings based on 5 Verified Reviews
3.4 Room cleanliness
2.4 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2021 on Hotels
Bad service
Comment from Hotel Management
18 Dec 2021 by Jane, Hotel Management
Sorry for the hassle you faced, Michael! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
by A verified traveler
Posted 26 Nov 2021
by A verified traveler
Posted 9 Nov 2021 on Hotels
Air con not working. Have wind only not cool at all.
Comment from Hotel Management
11 Nov 2021 by Cheshta, Hotel Management
Apologies for the problems you had faced, Wong! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy
by A verified traveler
Posted 11 Mar 2020
-clogged sink
-no tissue provided
-old air conditioner, make noises when turn on
-kettle provided by hotel is broken. when asking for replacement, hotel only provide the next day
-not enough lighting in the room
-no plug & table by the side of the bed. inconvenient to charge the phone
Comment from Hotel Management
12 Mar 2020 by Bella, Hotel Management
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Bella!
by A verified traveler
Posted 21 Jul 2019 on Hotels
Sangat baik... Keadaan bilik pun baik... Terima kasih oyo 619 grand city hotel 2
